The rug in my room was super dirty! When ever we turned on the AC it smelled super bad. We said this at the front desk and nothing happend. Overcharged us because we were with a wedding group!

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Everything was excellent. The staff, the restaurant and the Room. Everyone was friendly and kind

Recommend 10/10

Everything was perfect. Friendly and helpful staff.

Beautiful hotel. Perfect location

Beautiful hotel

Beautiful hotel, it’s a historical location, with older fixtures. Staff is good, restaurant and gym were amazing!

2nd time staying in this hotel and I love it. I will stay there next year too.

Todo estuvo exelente y el personal muy amabe.

Atencion personal muy buena. Los cuartos muy limpios el baño muy amplio y limpio. Excelente comida. De mi parte lo recomiendo.

Lovely, beautiful Hotel. Staff member were so helpful and friendly! Only downside was, elevators were not working nor the ice machine.

Excellent

Staff was amazing! I only slept for the night and wish I would have enjoyed the breakfast but had to leave early! I took a bit time to walk around and it was Beautiful!!! Will definitely be staying here again!

I didn’t eat at the restaurant, but I went to a New Years event and their vegan options were amazing. Their drinks there were also delicious.

Great customer service and courteous; room was beautiful. Entire hotel is iconic

Muy recomendable

This hotel is amazing the location and service was top notch real friendly staff

The hotel was amazing, full of history and great vibes. The only downside was the restroom. The sink kept dripping, the tub wouldn’t drain properly, and the toilet made constant running-water noises. Aside from the bathroom issues, the hotel itself was fantastic.

Overall stay met our expectations. Breakfast was very good I would recommend the green chilaquiles. The only issue we had was that our room was not cleaned until the evening on day 2 of our stay. We will be staying there again.