Overall Ratings & Reviews Four Points by Sheraton Catania Hotel & Conference Center

Only letdown is the pool area closes hrs before sundown. They should have a summer schedule to enjoy that area more

The hotel itself facilities wise is good, great pool and private access to the beach. However the rooms are terrible! We paid extra for a deluxe room but it was incredibly old and dirty. We arrived to find an empty can of drunk Pepsi in the bathroom and vape wrappers by the safe. The room wasn’t cleaned deeply. We did get an apology from both the cleaners and reception but feel this shouldn’t have been missed had the room been cleaned properly in the first place. The ceiling is also rotting away in the room, see photos attached. I also would strongly NOT recommend the breakfast, it’s incredibly average and not worth paying for. The waiters rush you out of breakfast rudely if you’re still eating past 10am. Overall better to save your money and not get. Overall this hotel is a 3 star hotel, definitely not a 4 star hotel as advertised. Plus the hotel is incredibly far from Catania and anything decent to visit and you will have to keep on getting expensive Ubers to the city centre. There are better hotels towards Catania central which you must consider for the price as this place isn’t cheap either!

Accomodation was serviceable for my needs. Room was clean with good mattress. Pool was closed during my stay. Fromt desk staff friendly and helpful. Accomation is bear enough to airport to make it a viable inexpedive option. Hotel food was good but not great. Parking at hotel was on the expensive side for whst should be free when staying at a hotel.

The hotel is a little dated but this did not take away from what a lovely stay we had. Staff were so friendly and catered to all our needs. Very helpful. We asked to see the "Horta" garden's. Which is well worth a look. This is where some of the produce for the restaurant is grown. Cute little shops on site and the pool / seaside was very relaxing. A good 30min walk to Aci castello centre and a bus ride from the centre of Catania. A good little find

Hotel was just a bit too far from centre. Requires expensive taxi rides. Not much choice of eateries near hotel. No hotel shuttle service. Replenishing of room amenities not consistent, always missing items however housekeeping is very friendly and will respond with providing when asked. Facilities in hotel limited. SPA not always avaliable, pool opens late in morning. Room layout not good. Not enough electrical power points. But has nice balcony and every room has view of sea. Staff at front desk do try to be helpful but are limited in what they can help.

great beach location

This property is managed perfectly. From the staff to the options. Everything was fantastic. The food is amazing and the servers so polite and accommodating. The front desk is managed very well. The rooms are clean, items are replenished daily. The next time I’m in Catania, I will be staying here.

Great staff! Great in-house restaurant, but nothing else around! Not even a path to the sea. No restaurants! Workout facility limited. Great breakfast!

We had to change room twice Once for duct noise 2nd time Smelly plumbing.

Really enjoyed the stay. Had a lovely big room facing the sea. The bed was big and very comfy. The staff were very polite and friendly. The breakfast was delicious, particularly the pancakes and pistachio cannoli. The freshly squeezed orange juice was the best I’ve ever tasted. Everything about the stay was just right and fitted. Perfect.

The property was too far from the actual town of Catania and there was no shuttle to the centre which was surprising considering that it is a 4 star hotel. The bath tub is very high and difficult to get out of if you are a short person like me. The whole hotel is very much stuck in a time-warp and looks like it was built in the 70's with nothing whatsoever having been changed or updated. There still are ash trays stuck to the walls outside the bedrooms!!! The artwork all over the hotel is offensive to members of the Catholic Faith. I would not recommend this hotel to anyone.

Very good rooms, large and good breakfast in morning!

Good location but Standards are definitely falling down at this once great hotel

Standard hotel. The property is old and some rooms have been refurbished. Surrounding area has limited tourist attractions.

It was amazing stay. Pleased with good service experience from thr start at check-in to check-out.

El ruido es insoportable. No se puede descansar. Me sorprendió que Expedía lo tenga como hotel recomendado

During my stay at the hotel, I found it quite difficult to get a good night's sleep due to noise disturbances. The front court of the hotel was particularly noisy at night, with sounds from outside filtering into the room. Additionally, the restaurant across the street contributed significantly to the disturbance, as the sounds of conversations and general activity carried well into the late hours. While the hotel's location was otherwise convenient, the noise levels at night detracted from the overall comfort of my stay.

Pool is nice but the chair broke when my husband sat down and his head hit the ground and bricks. Staff just picked up the chair and left him on the ground . The smell is awful. Clearly not updated since the 70’s and the smell of smoke and I think mold on top of the dilapidated ceiling tiles. The bed night stand has glass and it was sticky and dirty on arrival. The smell was so bad I had to limit my time indoors.

We enjoyed our stay four points. The staff were friendly and the hotel was clean. They had both pool and beach access which was a nice variety. Location is a bit far from the city centre(1 hour walk) but there are Ubers available to get you to and from.

A luxurious stay in Catania!