They paid attention to what updates they implemented.

Very nice and clean , lots of nearby dining

Enjoyed our stay. Chose this hotel due to location to ferry to take over to PNC Park for a Pirates game. Very comfortable bed, room was spacious, and bathroom was updated with plenty of room. Did not try on-site restaurant.

Nice spac

This hotel has seen better days. By far the worst hotel experience I’ve had in a very long time. There were stains on the carpet and furniture and the carpet needed vacuuming. There was also no hand soap provided. The walls are paper thin. We were put in an adjoining room next to a couple that had some XXX activity going on. My 18 yr old son handed me my AirPods and phone so I could put on music to block it out. The restaurant food was good and the waitstaff was very friendly.

Great hotel and we had a great day. The area is interesting and there is an incline up to the Mount Washington area, which was fun to go to. Will definitely stay again.

I was somewhat surprised about the condition of the carpet in my room. It was frayed and dirty in spots. The table in the room needed wiped off also. The bath gel was dislodged from the wall and was empty. I was there for a joyful occasion so I decided not to sweat the small stuff.

Great experience

Due to a late arrival and early family responsibilities, I checked in around 2:30 a.m. and checked out the same morning. At checkout, I briefly informed the front desk that I didn’t enjoy the stay. The staff member kindly asked what went wrong, but I had limited time and explained that I would follow up later — as I am now doing. Here are the issues I encountered: • Room Cleanliness: White debris was scattered across the carpet, and the bathroom curtain had visible pink and yellow discoloration, suggesting it had not been properly cleaned. • Hygiene & Maintenance: I observed mold between window frames and along the ceiling line, chipped ceiling paint, adhesive marks on the wall, deteriorated flooring near the toilet, and stained carpet patches. • Facilities & Presentation: The room lacked a microwave — a basic amenity now standard at many mid-tier hotels. Additionally, a countertop sign listed prices for towels, robes, and other items. While I understand it may refer to replacement costs, its presence gave the impression of mistrust and was more reflective of a low-tier operation than a five-star environment. • Pest Concerns: A mosquito was present inside the room, which made the space feel unhygienic and uncomfortable. • Odor & Bedding: The pillows had a noticeable unpleasant smell, making it difficult to rest comfortably. • Safety & Security: The interior door lock was broken and could not be secured properly. For my family’s safety, I had to rely on the door frame l

The hotel was very hot! The front desk was reluctant to help with certain amenities such as water or extra chargers.

We loved the restaurant staff, we were disappointed in the state of the shower. It had hair in it and looked unclean. We also loved the pool

Very nice and clean nice rooms, good food at the restaurant within the hotel and the pool is nice too!

The only issue we had was a leaking bathroom faucet. Staff was great and view was spectacular.

The room was hot until we called maintenance to come check the air conditioner out. They were very prompt. However we had to call down several times to get fresh towels and they never cleaned our room as well after calling them twice. So our room was never cleaned and we stayed for two days .

Front desk staff very helpful and polite. Let us park our over sized truck beside the shed since there was no parking spots left when we arrived at midnight.

Parking was very expensive. They didn’t tell there was a $8 parking across the street.

Everything was nice

So nice

Everything was great except for the expensive parking rates offered at the hotel

I had a really nice stay with the fam! My 6 yr old loved that the pool was open until 11 after the impromptu Pirates game!