Overall Ratings & Reviews Boston Marriott Copley Place

Clean, great location

Nice stay! Friendly and welcoming staff! Great location, confortable room and facilities! Definitely recommend it!

Horrible customer care. Nasty people. Never coming back

Liked the property but didn’t like the undisclosed “destination fee”

Great location attached by pedestrian walkway to Prudential Center. The view from the room was amazing. The room was beautiful. Stay includes a $30 resort fee but you can use that in the restaraunt. The full breakfast in the restaurant was really good. We also received two tickets to View Boston as part of our stay.

Upgraded upon arrival to Elite which was greatly appreciated.

Nice property, attached to the mall, friendly staff.

The Marriott was very clean and a great experience. Staff was kind and extremely supportive and helpful I would recommend this hotel to anyone who visits Boston.

No hot tub- pool was cold.

Excellent location near malls and restaurants.

The location was spectacular and staff were so friendly. Would stay here again

It's a nice Hotel, safe and clean and best of all it has a shopping right next too it.

In room dining surprisingly affordable. Also no tip but a $7 Del fee. Better than door dash lol. Convenient spot.

The rooms and the lobby looked like a prison. Looked like a cheap airport or an auto repair shop. The floors are sagging, windows filthy.

Great

My granddaughter is turning 13 and staying in Boston has become a tradition. Have always stayed at the water front so this was different. It was just a great time. The whole staff was amazing: kind, friendly yet professional. So thank you to all that made this trip happen and memorable.

Amazing stay.

Conveniently located to restaurants and shopping areas. Walking distance to lots of historical points. Friendly staff and super clean.

Anna and Ashley were AMAZING :) They both need a raise. Not only were they helpful with providing the perks of our hotel stay, but we also received tickets to the 360 view of Boston which was fascinating as well. The room service was very prompt and YardHouse had the best food. Thanks for making our stay memorable and comfortable.

My go to hotel in Boston