The rooms need major renovations. However the staff was amazing and the location was good
Nasario
with Friends
2,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Honestly. This place needs a renovation bad. Our restroom had mold everywhere and Expedia refused to give us a refund. Staff was kind enough to move us rooms but the carpets are super old and the rooms smell bad
Jose Alejandro
with Partner
6,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Lo mejor del hotel es la ubicación, ddntro de los cuartos se escucha el ruido de los pasillos, unas toallas que nos dejaron tenian olor a combustible, el hotel en general esta desgastado ya por los años, definitivamente no está como muestran las fotos.
Carlos
2,0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
The blankets and sheets were very itchy. I reported it to the receptionist and didn’t hear back from them.
JUDITH
Friends and Family Family
8,0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
The location is great. The room was clean, but not soundproof. I could hear a couple next door arguing late at night.
JUDITH
Friends and Family Family
10,0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
The room was clean, but was missing a hair dryer and hand towels. Also, the rooms are NOT soundproof. But the location is great.
Mario Perea
with Friends
2,0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Rooms need to be updated, pillows terrible very hard and old, hard time opening the door to the room and a very terrible smell in the room and the halls. A lot of noice. They don’t have iron and blow dryer in the rooms. I do not recommend this hotel.
Juanita
Family
10,0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Clean, staff.
Colin
8,0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Staff and room were great
Jose
8,0
/10
Reviewed 26 week(s) ago
Hotels.com verified review
Ok
Aldo
Leisure with Children
8,0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Necesito mi factura
cipriano
8,0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Room was great. Will stay again
Moises
10,0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
.
Reyna
Leisure Family
6,0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
Staff was polite and courteous, but the room has cochraches, you can see them at the bathroom counter, bedside tables, even during the day.
And that is disgusting.
Overall the hotel need an upgrade, too old.
Felix
Leisure with Partner
10,0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Excelente ubicación y zona muy segura
Oscar Enrique Guerrero
Leisure Family
8,0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
The room lock door had a failure and it was difficult to open. But in general the services were good.