Overall Ratings & Reviews Four Points by Sheraton Point Edward Sarnia

Fantastic renovations!

Room was comfortable

Modern fresh.

Everybody has been nice.

Wonderful clean, newly renovated, my go to hotel 8n sarnia

The renovation done on this hotel since changing brands is incredible. The lobby/restaurant and rooms now look great. Staff were very polite.

Very professional and upscale

We had a very pleasant stay, the room was spotless, comfortable bed, quiet, and the desk staff was very welcoming and friendly. We will definitely stay there again.

Did not get the room as afvertised...no where to sit except the bed and an office chair in front of a credenza where the tv is located directly over it Patio doors that did not open and we were on the ground floor...a man walked by and was lingering around at least 4 times in the early morning hours on the 2 ft wide sidewalk so we needed to keep the curtains closed. The tv did not work except for the hotel info channel and pay channels...no local or regular tv (for one day only) then it was fixed. There was an indoor pool but the room looked like there was a haze in there and the chemical smell was very strong. We let them know we could not swim so they opened the doors to refresh the room and get rid of the smell but it was about minus 10-15 that day so it was freezing cold in there. The last day (day 2) the maid knocked on our door to clean at 7:30 am...wow way too early i went to the door and told her we would check out at 11. At 10;30 am while i was 1/2 dressed in the bathroom she knocked and walked in. No knock then a brief wait at all just a knock at the same time as opening the door luckily i had my undergarments on! I told her that was inappropriate especially after her waking us up before 8 am! All in all the worst experience i have ever had at this hotel chain! I for one will never return there or ever recommend them😳

Clean and nice,

Hotel was very clean. Pool area was maintained. The only concern and was nothing to do with the hotel. People go in and out of their room several times early in the morning and cant get back to sleep.

Pretty nice staff wasnt very friendly

Well kept we enjoyed our stay!

Very nice friendly staff, property just renovated and very clean, the option that Boston Pizza inside the amenity is so nice

Was a great hotel. Very clean, and helpful staff. Boston pizza within the hotel was great as well!

Staff were friendly & courteous. Facilities were very clean.

I will definitely be staying at this location again

Amazing place, awesome facility tons of room great price

Can hear everything from other rooms and hallway. Doors closing are so loud

The hotel didn’t have a free breakfast and we were put in a handicap room which the door kept opening up if I went to close to the handicap lock. There was a hockey team staying on the same floor so it was very loud until 12am Bed were good and very clean and updated decor