Overall Ratings & Reviews Holiday Inn ALEXANDRIA - CARLYLE by IHG, an IHG Hotel

We really enjoyed our stay. The hotel was clean and the staff were very courteous and helpful. We also loved the close proximity to a variety of places, including access to the metro.

Very accommodating with my dog, service at restaurant was very good, pleasant staff.

Great service

Great and convenient. Breakfast on site was delicious

Need upgrade very old

Clean and comfortable rooms

Nice

It was a nice clean hotel. The only thing that

Close to Intestate and Metro

Noisy. Staff rude

I really enjoyed my stay here. The room and hotel itself was clean, the staff was very nice. The water pressure in the shower was superb. My whole experience here was seamless and pleasant. I will be staying here next time I’m in the area.

Great location

Conveniently located to the metro and clean

Metro 2 blocks away

Good: room was clean and had everything I needed as a business traveler. Shirley at the front desk was very customer service oriented and helped me with my bags. Arely got me a large cab for my luggage (I'm moving to DC so had more than a few) and answered my questions in a professional and friendly demeanor. Jaydeep from the sales department even helped me get my bags in the cab which was above and beyond! Hotel is right across from Metro and in a clean, safe, Alexandria neighborhood. Bad: I prepaid for my stay with a cc and used a debit card for the required $150 "incidentals" charge. Unfortunately, my card was charged an additional $180 in various charges and fees. The manager assures me they were reversed, but I still haven't seen the $ in my bank account.

Convenient location, off main roads, many food options nearby, clean. Hotel rooms and hallways need updating. Lobby nice. No pool.

Unfriendly staff.

Average

X

Nice spot to sleep