Overall Ratings & Reviews Hyatt Place Dallas/Arlington

Great stay, everything was clean, in good repair, and staff was friendly. Upon checking out i noticed that i had left my wallet in the room when trying to pay at Whataburger. Called hotel and dpoke to front desk, when i got back they had my wallet fully intact including cash. Very trustworthy, would definitely stay here again.

The reviews already posted are somewhat true. We arrived on Friday afternoon for a 3 night stay and when we woke up Saturday there was no hot water in the hotel anywhere. The front desk said we would have hot water in 15 minutes and we did. The hotel could use some upgrades but it was extremely clean and the staff was so nice and friendly. If you do stay here take your own pillows and blankets because as the other reviews stated the pillows are flat and should have been replaced a long time ago. TO THE MANAGEMENT: You continue to disregard your bad reviews and that's why you are only a 3 star hotel. Your future guest maybe the ones that don't book with you because you never apologize or change anything to make the reviews any better. The pictures included are from our 6th floor window overlooking Six Flags. The location of Hyatt Place is amazing, but it is ONLY A 3 STAR HOTEL BECAUSE OF POOR MANAGEMENT.

I will never stay there again,and I didnt i left the property 15mi. After see large roach in bed with me

It was a good stay

The room we were in was average, at best. The sliding doors in the shower were barely rusted. The shower water took over 20 minutes to warm up and the air conditioner was extremely noisy.

The only thing I was disappointed about was the pool was broken that was one reason that we picked that hotel was to go swimming and stuff also the grandkids were very disappointed other than that everything was good when we said is there any kind of a discount we can get since the pool is not working they said no sorry for the inconvenience that was it

the room wasn't the cleanest. we just asked for fresh towels the 2nd day and were ready for a cleaning the next day. it wasn't cleaned. black spot on mirror from previous people, coffee was replenished, nor the toilet paper. The pool was shut down for maintenance for our last 2 days, that was disappointing. the trolley wasn't running. and when i used the fitness room the fan was going and it was still 93 degrees! never did cool off. So all in all the room itself was nice arrangement, but could be cleaner and property maintained better.

I was really disappointed that the pool was closed as laying out at the pool was part of my stay plans. Also the trolly to the shopping area wasn’t running to & from this hotel. The breakfast ran out of oatmeal which was the only think I was going to eat.

I stayed for for 4 days and our room wasnt serviced for 3 days, called in the front desk 3 time each of those days informing them that my room bedsheets and towels needed to be replaced. Everytime they told me that they will send someone but no one showed up. Overall the hotel was ok and location was good.

Not great

Very convenient to all the locations we were visiting.

Property stated they had shuttle to globe life field weeks before stay. Checked in and i was told that the shuttle was "under maintenance " its a city shuttle that services hotels in area, so the hotel lies about it. Shuttle says they don't service Hyatt anymore. Pool was also under maintenance and those 2 reasons were main reasons to book and no heads up given until check in. Property couldn't do a refund and general manager was no where to be found and front desk just laughs when asked for refund. If you are wanting shuttle to events, do not stay here. The few minutes sitting on bed to call expedia for refund and other hotels to get another room, realized the bed was very hard and not comfortable either. Homewood suites across the parking lot does have shuttle and pool and super nice staff that actually helps people. Just terrible service that they didnt try and resolve at all.

Its overpriced and the hotel is old, the toilet light is poor Do not even think about the sofa bed is disaster

Quick check in, staff was friendly. Great for a one night stay for a concert.

What I liked most about Hyatt Place Dallas/Arlington was its proximity to Six Flags, especially for the great price we paid! The hotel was also very clean, and the staff was professional and friendly. The breakfast was varied and delicious as well. The only two minor issues we had were that the pool was closed during our visit, and there was also a small roof leak above the air conditioning unit during a thunderstorm. Regardless, I enjoyed my time at this hotel and would consider staying here again the next time I visit Six Flags Over Texas.

I like the location and it is a very nice place. However, pool was not available and no manager was in the hotel.

Love this Hotel! The staff was super friendly would definitely stay there again! Only objection I had was that there was only one microwave for the WHOLE hotel to share.

Very nice customer service at the front desk

Pool was closed on a hot Texas summer day! No upfront notification!

Nice place to stay. We were at Rangers game. Nice location for going to game