7,0
Pleasant
From 986 reviews
Cleanliness

7,2

Room Comfort

7,4

Service and Facilites

7,6

Traveler Reviews DoubleTree by Hilton Holland

Number of reviews per page
20
40
Top reviews
Lorena
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean and quiet place. The pool area was and clean. There seemed to be some renovations happening, but didn't affect our stay. The room was a bit cramped with 2 beds and 4 people. The staff was definitely the highlight. They were so incredibly kind and accommodating. Would stay here again.
Ellen
icon-Leisure
Leisure
6,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Totally fine, nothing special.
Jim
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I've known this property for over 30 years. I've never stayed there but used to go there for dinner with a business associate about 30 years ago. It appears to have maintained the properly nicely as it was clean and well maintained.
Katrina
icon-Leisure Family
Leisure Family
6,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The lady at the desk was very nice and gave us some helpful tips about the area. Beds were fine. The pool was cold but refreshing. The hot tub was nice. Breakfast is not continental. Unfortunately we had a lot of ants in our room and when we arrived, a tile in the bathroom was on the floor so my husband put it back up in the ceiling. Also it looked like there was drywall mud or paint on the tile in the entryway and in the bathroom. Quiet hotel.
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Alexa
icon-Leisure with Friends
Leisure with Friends
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was very nice and the staff were super friendly and helpful! I would definitely stay here again on my next visit!
Shelley
icon-Leisure Family
Leisure Family
6,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The front desk clerk was helpful and friendly. The room was clean. The entire hotel is in need of an update, but otherwise the stay was fine.
John
icon-Leisure with Partner
Leisure with Partner
6,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We loved the room and loved the stay. After the weekend, on our way home, a charge popped up on my bank for bottled waters used in the room. We purposely did not use the waters, as they said that they were only free for gold members, besides we brought our own. I called to complain and was basically told I was a liar and the charge kept on. I should have taken pictures of the bottles sitting there when we left..........We will never stay at a Doubletree again!
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Braden
6,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Not amazing, old hotel, no reason to stay here, will find better one next time!
Kevin
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

We were really impressed by the pool and the overall stay. Great customer service.
Ippei
8,0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

nothing
janine
icon-Friends and Family
Friends and Family
8,0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Coffee is horrible
Christopher
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Liked everything. Cool place that's out of the way from the busy areas and hotel was in great condition.
Larry
icon-Leisure with Children
Leisure with Children
6,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Staff was VERY friendly. Room could have been cleaner there was food and drinks in the fridge from previous occupants. Grounds are a little nerve wracking overgrown landscaping and surrounding buildings closed down, people loitering in the parking lot just made us feel a little unsafe coming and going. Pool was very clean and staff was nice overall was a nice stay.
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Alex
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The staff here is very friendly. They went above and beyond to make out stay nice.
Laura
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

It was very clean and nice!
Lori
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The property was clean, safe, and in a good location to downtown Holland, and a nice distance between Saugatuck and Grand Haven.
BRET
icon-Business
Business
10,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Would stay there again!
Tom
icon-Leisure
Leisure
4,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Did not like that staying here 3 nights, they wanted extra charge for 1 pm checkout instead of 12pm?? Did not appreciate room service just walking in at 8:15 am without knocking. There was a do not disturb sign on door. Quite alarming. Quite rude. Quite scary..
Xandria
8,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Hotel in renovations, clean facilities, nice staff
Mihaela N
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

It was a good hotel for the price. Easy check in and out and decent conditions.
Number of reviews per page
20
40