We loved the room and loved the stay. After the weekend, on our way home, a charge popped up on my bank for bottled waters used in the room. We purposely did not use the waters, as they said that they were only free for gold members, besides we brought our own. I called to complain and was basically told I was a liar and the charge kept on. I should have taken pictures of the bottles sitting there when we left..........We will never stay at a Doubletree again!