Overall Ratings & Reviews DoubleTree by Hilton Washington Meadow Lands Casino Area

This is a fine hotel, for the price, but there's nothing exceptional about it. It's definitely dated and they are doing an upgrade but they really should have shutdown while they do it. We were awakened by hammering right below our bed at 8 am. Overall, it's good enough but don't expect a lot. The outdoor pool is decent though.

Great place. My only complaint was the restaurant not being open when it said it was suppose to be. The people we encountered that worked there were extremely polite. The pool was great, my kids enjoyed it a lot.

The room was fine but we were given a two queen instead of a king because they were behind on housekeeping. The hotel is hard to find from the highway and the roads in/out are horrendous.

The dining staff needs some work. A very long delay and miscommunication between staff memebers lead to even longer waits. Food was good and hot. Found trash in trash can from previous resident in the bathroom and trash behind the night stand. Along with an accumulation of dust behind the night stand.

Good!

Everything was good except the bathroom door would not close and we didn’t get a king bed as booked. Staff was great though and gave us coupons to get breakfast which made up for it. The breakfast buffet was very tasty.

Other than the renovations happening, which the property has signs posted all over about it the stay was great. We stayed in a newly renovated room and it was very nice.

Price was decent, room was great nice and clean and plenty of room, couch tv desk bathroom nice king size bed. Staff was friendly and we loved it here!

Too construction and noisy.

Absolute worst management ever. Room wasn’t ready until 8pm, then charged two random additional charges to my card (over $400) couldn’t get anyone to help remove them, after a week had to dispute the charges on my credit card. Asked for a credit for dinner or a late check out (or something) for room being available 4 hours late, got laughed at. Rude employees screaming at other employees. Worst experience EVER.

Location

It was not a standard Double Tree. The mattress was worn out, and the building is old and odd, with long walks and worn-out doors. The broken shower head was held with a cable tie (no joke). The towels were clean, and the people were nice. It was not my normal experience with DoubleTree; this one was poor. I'd give it 3.5 stars.

It was ok because we didnt have much choices. Upon arriving we were send to a different door to unload but there was no clear directions. The place smelled old and moldy. The rooms are run down and dirty. The tub to our room was stained, dirty and it wouldn't drained, we showered with water up to our ankles. Disgusting! There was work done to the room above beginning at 8am, so much for sleeping in. We called to have extra towels, and we were told to go get it ourselves. If you want good service, and clean rooms, this is not the place for you.

It’s under construction and hard to sleep pass 8am then the drain in our bathroom didn’t drain well and the vent in the bathroom didn’t work but a good stay

Average stay, nothing fancy, nothing terrible.

Honestly the app would not let me sign in and check in virtually in the morning in the afternoon and in the evening. Once I did check into my room my toilet looked horrendous like one that you would find at a gas station. The lid was dirty the entire Bowl was dirty and it is not somewhere that I would stay again

No room available until after 8 pm. Shower flooded the room .Construction started at 8 am on a Sunday.

Nice

Shabby

The property itself was very convenient and staff was nice to us. It was clean. The water for shower didn’t get very hot and parking up front was scarce.