Our room was terrific and the front desk staff were so friendly and helpful.

This property is convenient to the NIH and the Metro- although essentially right in between two Metro stops. Trader Joe’s is close by for snacks and each hotel floor has a microwave. However the staff don’t seem to have a checklist for rooms and facilities. The ice machine on my floor was broken although I was able to obtain ice on the floor below. At 10 pm on my first night I found that the temperature valve in my shower was broken and could only be adjusted to lukewarm. Maintenance guy came quickly and fixed it- but wanted to talk politics - which in these times felt like more than I wanted to navigate at 11 pm. Front desk staff were apologetic about the shower but didn’t offer any compensation. Inviting me downstairs for a glass of wine on the house while the guy fixed it would have been classy and less awkward but clearly management hasn’t provided a script for these situations. Not a terrible option in Bethesda- but not the best either.

I recently stayed at The Bethesdan Hotel. The location is convenient and the property is nice, but I had problems with billing. At checkout, I asked for a receipt and was told it would be emailed to me, but I never received it. When I finally got a copy, it showed a extra charge for bottled water and tax, even though I never touched the water in the room. The charges were later reversed, but it should not have happened in the first place. The final receipt also did not clearly include my full bill, which makes the process confusing. Guests should not have to chase down receipts or worry about false charges. I hope the hotel improves transparency and accuracy in their billing.

The food was delicious

I have stayed here three times. The rooms are nice, clean and reasonably priced. There are lots of food choices very close to the hotel.

Not a bad place this is certainly better than the hotel next-door that is for sure. On the pictures, you see a beautiful pool, but it was closed when I got there I guess because it’s September, but I thought it would still be open in September so I was really bummed and there was no way to really sit on the rooftop. The check-in experience wasn’t great, but I want to emphasize that it’s not because of the people it was just that there was the longest line ever and only one person checking in, when a second one came in and went a little bit faster, but generally, it was very long waits. There’s a restaurant there I didn’t try it, but it was a little bit noisy, but then ended it about 10, there’s fantastic water actually in the lobby I don’t know what Vero or Vera (can’t remember which) is but that water is really really good and it’s complementary both sparkling and still. I saw they had a Jim, but I didn’t get to use it. Parking is $40 a day. I decided to do that just because I had a rental car and thought it’d be better to park in the hotel. The rooms are good but honestly, I was wondering why there wasn’t a thicker blanket. I know that seems petty, but there was a sheet and then technically there was another blanket, but it was pretty thin and I know again it’s Sept. so maybe they don’t need like a full on down comforter, but I was cold and had to keep getting up and changing the temperature and there was a huge difference with 2° like if it was 68° it was super hot

They charge for ever: Parking , internet, limited personal supplies in rooms No microwave in rooms Rooftop pool very dull and old environment In room refrigerator was making all the foods frozen Expected more from a hotel in Betheda

Clean and nice

Great staff and very clean.

The front desk staff did a great job of getting me set up with my accommodations.

Clean and modern

The hotel and room were very clean . The environment around the hotel was also clean . Multiple food choices nearby as well. The only negative was that some personal items were taken from our room . While the items were small they were also brand new for this trip. That alone will keep us from returning to this location in the future .

The lobby was very fragrant and had a calm zen like feeling. Will definitely be back. Only negative the pool area wasn’t open to sit on rooftop.

It was a great stay. I always enjoy the rooftop pool.

The staff is very friendly and professional. The location is great.

Beautiful Hotel

The hotel is pleasant and well priced. The pool was ice cold in August though. Maybe a little heating would be welcome. Room was spacious. Maybe a bit dark. Overall a positive experience Overnight Parking was pricier than downtown DC though

Great place to stay

Overall we had a great stay. Pool is not heated which was a bummer and no coffee pot in kitchenette was also disappointing. Our room was clean and staff was friendly. Would stay again.

Great hotel