Overall Ratings & Reviews Houston Marriott South at Hobby Airport

Our stay was pleasant and didn’t have any issues.

Bed was comfortable and room was nice and clean. Bathroom was clean and very neat.

Clean room

Excellent Hospitality. Great Experience

Only two elevators and both were not working at checkout. Our room was not ready when we arrived, someone was adding late checkout time and the earliest it would be ready was after 5:30pm. There was a Pokémon card convention happening in the lobby, the area was messy and vendors were openly arguing and fighting about products next to the check-in line.

Staff was pleasant and helpful. Especially the staff who checked me in after 2am due to a flight delay. She was patient, helpful, and very understanding.

The bed was all but on the floor. A thin matress on plywood. No box springs. Very uncomfortable and woke up sore both nights. When checking out, the staff did not provide a receipt. Asked for on and she said it would be emailed. Never arrived.

Nice

…

Wonderful staff, however the bedding was not up to par in terms of cleanliness.

Was great for a quick overnight stay. Bed was comfortable, it is close to the airport

Clean property and rooms and comfortable bedding! Ease of check in and check out. Friendly staff. Only thing I would change is the charge for water. Water should be complimentary.

The location was great.

I originally booked two queens and about a week and a half before coming I contacted the hotel to see if I could get it switched to a king. They said they would honor it. Got to check in. Nope. And sold out so we got stuck in the queens. Not the worst situation just don’t like being fibbed too.

I paid over $300 for 1 night. I reserved a club room thinking it would be a better room. There was a comic event there making the entire experience not great. Short staff. Restaurant was misleading. Said it was an American cuisine steakhouse. Our food options were frito pie, burger, pretzels. In the morning we got down stairs for shuttle at 8:25 couldn’t speak to staff for shuttle service till 8:30 . At that point we were advised we just missed service that they shuttle every 30 minutes. As I see the shuttle drive off. They should have advised all this at check in. This was not worth what we spent. Also I pre checked in via Marriott site. Check in is supposed to be at 3. Why did I get a notification after 8pm notifiing me that my room was ready.

Really enjoyed my stay. All the hotel staff were pleasant and really were welcoming and helpful.

Dirty, dark didn’t like the parking lot it was dark and sketchy

Good place

The lady that check us in was very very nice . Secure parking

Staff was very friendly