Overall Ratings & Reviews The Westin Hapuna Beach Resort

Close to hapuna beach. Very easy to walk to

Beach was the best part of our stay here

a little outdated

No words to explain how beautiful the stay was.Yes it was expensive.But worth every penny.Hands down my best vacation stay in usa.beautiful ocean views.Relaxing vibes.The restaurants are good.Loved every bit of my vacation,.Will return for sure

The hotel is right on the beach and ground is well kept. Staff very friendly. We got upgraded to a premier room which is spacious. The view is amazing. There is free guest laundry services on site with plenty of detergent available and four washers and four dryers.Read the brochure given while checking in and you will see several perks covered under resort fee like daily snorkel gear for 2 hours free. They also have go pro complimentary rental for 24 hours from the pool desk. However they are hard to come by. Also bring your own micro SD chip to use in the go pro. It is a wonderful place to stay!

There was no patio light. shower head not adjustable. TV remote did not work. no wifi. couch not soft. limited dining options.

This is exactly what a Hawaii vacation should look like! Breathtaking from the moment you set foot in the lobby! 11/10!!

Fantastic staff. Amazing views and facilities. Awesome beach and seperate pools. Great spa. Excellent views. The food varied and excellent.

Great experience

Great property in a perfect area.

Amazing stay. Everything was outstanding! Pools were amazing. Loved the adult infinity pool, family pool was huge so not crowded, tons of chairs. Good food options, although pricey. We definitely splurged on this stay but it did not disappoint!

Quiet, great beach.

The staff were incredible - so friendly and helpful. This was my first time ever staying in a resort like this but they explained everything well and were really attentive. It’s a beautiful property. The dining options felt a little limited when I was there because one of the two restaurants that serve food beyond breakfast was closed and there isn’t much around, although I had a rental car and was able to travel. Also, the resort fee and what it allegedly pays for is disappointing - although I don’t think that’s all on this one property since it’s become standard practice. But for example, they said the resort fee paid for the tote bag and water bottle you receive along with the juice and cold towel and some other items that were just kinda basic. The resort fee isn’t optional but also saying it’s paying for the things that are the least enticing about the stay doesn’t make it easier to pay.

Beautiful lobby. Nice employees. Very expensive, it's Hawai'i of course. But everything adds up so I don't understand why they charge $35 a night for a car rental to be parked there & they have no other things around for uber. Kind of felt slime ball-ish/sleazy to charge to park after we already pay so much for everything else. And a lot of extra "taxes". And all the grab & go employees expect a tip when we literally grabbed our own food and took it to the register. But otherwise a very nice place. Would not recommend staying longer than 4/5 days. We stayed 10 nights and it was too many.

We were at the Westin Hapuna Bech for our 50th anniversary. The staff was incredibly accommodating and kind. I had hurt my foot before the trip and they lent us a wheelchair to get to the pool area and restaurant. They also moved us to an ADA room closer to the elevator when one became available the second day. Our seven night stay was fun and we highly recommend this hotel.

It was great stay and I really enjoyed staff, facilities and beach/pool area. I wish it has better options for dinner/lunch.

House keeping was terrible. Ants in our room and didn’t keep items replenished in the room.

Beautiful property. Only said that I only get to spend seven hours there.!!

Had vegan options! All restrooms were very clean including at beach and pool. Great bed. Very quiet and easy to sleep even if you are jet lagged on a different time zone. Breakfast served early enough to eat before excursions.

By far the most beautiful resort on the big island. Staff was amazing and helpful for all of our 1 week stay. Food and drinks are very expensive but still worth it. Thank you so much, Aloha!