Location was excellent as was the view from our room. It’s a little dated, but overall clean and comfortable

Great location, and the room offers a beautiful view of Lake Ontario. The hotel and room isn't new but very clean and absolutely perfect for our stay. Thank you!

Excellence

The hotel doesn’t have many amenities and

Clean rooms, friendly staff, great location

No complaints except that the location of the fridge, microwave and coffee maker was tucked under the same space as the coat hanger and there was no light. Very difficult to make coffee in the morning. Suggest that the appliances and coffee maker be moved to a more convenient and lighted spot in the room.

The good : The staff was great and the room was clean . The location is great and the view very nice. The bad: The doors and walls are paper thin and you can hear everything. Very noisy. The room is dated and old and should be refreshed . The smart tv did not work with the wifi and very slow and not usable. There was a lot of Undesirables hanging around outside and around the front of place smoking when we checked in.

Room was clean, bright and comfortable including the bed. Great water power in the shower.AC/Heat works well. Keep up the good work, I can highly recommend this hotel.

Everything is great,

No fresh breakfasts. Air condition good

Staff are great. Great value for the money!

Lovely room, great check in. Breakfast could have been better. We got a pre packed box of a boiled egg with cheese, butter but no bread

Beautiful view overlooking the water. We were able to watch the Wolfe island ferry going back & forth across the bay as the snow came down and blanketed the city. Plenty of restaurants and shops nearby. Very good location

This is by no means a five star hotel. But it has to be the best value for the money in Kingston! It’s on the water, downtown, close to Queen’s, has super comfy, nicely made-up beds, and a carefully boxed breakfast with plenty to eat, including coffee, that you can take with you, or enjoy in the hotel dining area, with a view of the nearby square. I stay here whenever I visit/ drive my son back to school from Burlington. The price is right, and it’s always reliable! They have paid, underground parking, or for a few dollars less, the lot across the street is also an option.

Clean room, easy check in, great location and view!

Tired except the bathroom was newly renovated.

Friendly staff at reception, room was clean and comfortable. Great location.

Room clean, newly renovated? Staff were friendly and helpful

Check in was handled smoothly and efficiently by a very welcoming Professional young woman!

Good service, friendly.