Our stay at La Mamounia was overall a beautiful experience. The property is stunning, the gardens magical, and the service throughout the hotel warm and attentive. I was also pleasantly surprised with a thoughtful birthday gesture of cake and champagne, which was greatly appreciated. Upon arrival we were initially taken to a room without a balcony, although that was not the category we had booked. However, we were allowed an early check-in, allowed to use that room to shower and within an hour the team moved us to the correct room with a balcony, which was appreciated. Unfortunately, our dinner at Le Marocain on my birthday was not as pleasant. I had specifically requested a table in a smoking area, but we were first offered a table indoors and told I would need to step outside if I wanted to smoke. We were then seated in what appeared to be a small private alcove, only for another couple to be placed immediately beside us, leaving virtually no privacy as we could hear every detail of each other’s conversation. The food was also somewhat underwhelming, and the experience felt rushed. Despite this, La Mamounia remains an iconic and breathtaking place, and overall our stay was memorable ✨

Honestly, this was "Average" (3-Star), but it got upgraded a star because of 1-2 service/concierge agents. They did really go above and beyond to help transport luggage left behind from Marrakech to Casablanca, and one who served as a translator when my wife was sick and had the doctor visit us in the room. Otherwise, I find the place to be too conceited about what they think their persona actually is. Four Season, Mandarin, Aman and of course the Royal Mansour - all better options.

La Mamounia is undoubtedly an iconic and historic hotel, showcasing the finest Moroccan craftsmanship and architecture. The atmosphere and decor reflect true luxury and tradition. However, there are several points that, in my opinion, are below the standards expected from a 5-star establishment.The rooms are surprisingly small compared with most other luxury hotels in Marrakech. They also lack basic amenities, such as an iron, and the minibar selection is quite limited for a hotel of this category. Additionally, the hotel allows smoking in all its restaurants, with no designated non-smoking areas. This is very uncomfortable for non-smokers and contrasts with the non-smoking policies common in most top international hotels and in Europe. Lastly, breakfast is served outdoors near the pool, even in chilly weather. Many guests were wearing jackets or using the sheets provided by staff to stay warm. It would be much more pleasant if guests had the option to dine in a comfortable indoor area during colder mornings. Overall, while La Mamounia remains a beautiful and historic property, attention to these details would make the guest experience truly match the 5-star reputation it carries

La Mamounia is undoubtedly an iconic and historic hotel, showcasing the finest Moroccan craftsmanship and architecture. The atmosphere and decor reflect true luxury and tradition. However, there are several points that, in my opinion, are below the standards expected from a 5-star establishment.The rooms are surprisingly small compared with most other luxury hotels in Marrakech. They also lack basic amenities, such as an iron, and the minibar selection is quite limited for a hotel of this category. Additionally, the hotel allows smoking in all its restaurants, with no designated non-smoking areas. This is very uncomfortable for non-smokers and contrasts with the non-smoking policies common in most top international hotels and in Europe.Lastly, breakfast is served outdoors near the pool, even in chilly weather. Many guests were wearing jackets or using the sheets provided by staff to stay warm. It would be much more pleasant if guests had the option to dine in a comfortable indoor area during colder mornings.Overall, while La Mamounia remains a beautiful and historic property, attention to these details would make the guest experience truly match the 5-star reputation it carries

Room and service were both nice. The main drawback was that for a room that costed 1,200 per night, breakfast was not even included.

Excellent safe hotel with high standards. Only thing to mention were a couple of the reception staff at the Spa and at the Asian restaurant who were a bit unprofessional but the rest amazing. I would also like to praise the reception staff and the amazing concierge team who did everything for our stay to be perfect

5 star

Only spent one night there but it was so worth it! The attention to detail, the garden, the staff, the pool, the spa, the location, everything was amazing!

Everything was perfect

The rooms are dark and small. It is hard to book a spa or dinner reservation. Food is ok. The hotel itself is huge and a great location. I just wish it were more accommodating and the service were better.

The staff was always ready to help, the room, although not big, was spotless and full of beautiful details.

Wonderfull stay in a magical hotel

Room was very bad. Everything else was above and beyond; staff, service and facilities.

Stunning bedroom with very good

Probably the most beautiful properties we've ever stayed in. Wonderful staff, excellent rooms beautiful spa .

Front desk for that kind of Hotel not good. Not impressed ,

Excellent stay for a week. So many options and the rooms are beautiful.

This hotel is simply out of this world. Gorgeous facilities, attention to every single detail. Staff spoke several languages, everybody was courteous and kind and engaging. The uniforms were beautifully crafted.... amazing experience!!!!

One of the best hotels we’ve ever stayed in! It’s absolutely gorgeous, with a lovely garden, a relaxing pool and spa, and staff who are both friendly and professional.

Best place