Rooms assigned on different floors

The photos on the website appear to have been taken at an entirely different hotel — possibly on a different planet. The room we stayed in looked like it had survived several natural disasters and then immediately hosted another one. There was not a single surface that wasn’t cracked, blistered, stained, peeling, broken, or hanging on purely out of spite. The walls were bubbling, the ceilings looked water-damaged, the moldings were splitting apart, and the bathtub drained with all the urgency of continental drift. The air conditioner had exactly two settings: “off” and “Arctic wind tunnel.” When it kicked on, it sounded like a Boeing 747 preparing for takeoff and could probably refrigerate meat for long-term storage. The bathroom was so unbelievably small that you had to physically step into the tub just to open or close the door. I’ve seen larger bathrooms on airplanes. The hallways featured industrial drying fans every few feet, strong musty flood-damage vibes, and the general atmosphere of a building actively losing a fight against moisture. The only genuinely positive thing I can say is that the toilet paper was surprisingly decent, which, considering the state of everything else, felt like a luxury amenity.

This hotel is located right on the heart of crackville. The minute we pulled into a parking spot we were approached by two homeless people and there were more hanging around all overthr area. Find a better hotel.

Very noisy room, bathroom way to small, toilet for midgets

Impossible to access rooms without using stairs. No elevator. VERY OLD MOTEL. The garbage truck working right below our window at 6:30 AM was not appreciated. Come on Sandman - you've done better.

very basic "motel" bed was comfortable

Absolutely disgusting

I feel completely duped and irritated by this property. Not very well up kept. Could hear lots of loud patrons. So much so someone in the hotel called the police for noise. We were charged on rate on the first night and then charged another price on the second night. How does the room go up by $50 in one night for the same room that was not even cleaned or worth an up charge? I will never stay at this property ever again. What a scam.

The bathroom was dirty, and the whole room stunk. Check in was good. Pillows not very comfortable.

This place is horrible do not recommend

Great room,clean and comfortable.

It did the job. No issues, great night sleep

Our favorite place to stay when visiting our son in Kamloops.

Street noise because of really old windows

All good

AC not applicable No easy acces to hotel. Multiple stairs to enter hotel. No elevator or mechanical lift. My initial room was third floor and I had to have my room reassigned to main floor. Room was very tiny as was washroom. I would not retuŕn here.

nothing fancy but quite adequate. Nice and quite even though on a main street, our room was on the back of the building

Very quiet

We stay at this Sandman several times a year. It is close to our son’s home, clean and well kept and the staff is lovely. We will be back in two weeks 🙏

ac made too much noise, squeaky doors . not peaceful at all