Overall Ratings & Reviews Aloft Atlanta Downtown

Hotel a few times and every time we come, there’s a big problem. The elevators were out for a year now Elevator this time there was no air-conditioning in the hotel except for the rooms. They told you to go to the ice machine to get your eyes and you gagged because it smelled in this room like dirty diapers and throw up. There’s way too much air fresheners in the rooms we felt like we were choking and our throats were closed. We had to take Benadryl too Stay in the room and open the door and open the door coming in. This is not a typical MARRIOTT property we are a titanium elite and I’ve and plenty of MARRIOTT and they should be embarrassed to have this hotel listed as one of the properties is very friendly, but you hardly see any cleaning people no clean towels very disappointed in his trip.

Here’s a shortened version that fits under 1,500 characters without losing the key details: ⸻ I’ve stayed at several Aloft hotels both personally and professionally, and this one didn’t meet the usual standard. I chose it for the brand and location. It wasn’t terrible, but there are things to note. The location is great—walking distance to attractions and restaurants, and we felt safe. On-site security and parking lot patrol were a plus. Parking is paid (I knew this, just noting it). Check-in staff were friendly, welcoming, and professional. The hotel is aging, not run-down but could use a refresh. Only one elevator was working, and we waited over 20 minutes to leave—frustrating. Beds were comfortable, and the room was clean and dust-free. However, the room layout is odd—the bathroom sink is open to the room, and the toilet/shower are behind a flimsy sliding door. No real privacy. The shower was hot with good pressure. Towels seemed like they were from dollar store, tiny and few. The AC wouldn’t go below 70, not a dealbreaker but noticeable. The iron was useless and the ironing board smelled. Only a small recycling bin—no trash can. Housekeeping kept the room clean and restocked, but they tried to push us out before checkout. Overall: 6/10. Book it if location matters or it’s cheaper than nearby options. Just don’t expect the usual Aloft experience—or $300/night value.

Location is great! Walking distance to Mercedes Benz stadium. Cons: only one working main elevator at the time. Had to use the stairs because it took too long. My parking tag did not work. Had to go to the front desk to resolve payment issues.

Ms. Minnie was an amazing help

Very nice

My stay was excellent. The front desk staff were friendly and accommodating. The room was clean and comfortable. The bar had a really nice vibe, and the location was perfect, just 2 blocks away from centennial park and the georgia aquarium. Tip: if you are going to the aquarium, buy your tickets at the front desk. You’ll save upwards of $20 per person rather than buying them at the aquarium directly.

The staff and sitting area

Parking is not included charging you $37 per night, For this type of property I don’t see why parking wouldn’t be included

The fire alarm went off at 1:30 am which was annoying. Fixtures old appearing and weathering. Overall areas felt clean. Upgraded TVs would be nice!

Loved the attitude of the front desk . Rooms were nice and the attendants of rooms were very good also. Only thing I would change would be to add amenities to the rooms.

Our room had a city view which was nice, however there were several things that made our stay not so great. The telephones did not work. I called from my cell phone for towels and never received them. One elevator was out which made getting too and from your room a nightmare. The shampoo, conditioner, bodywash holder was misising from the shower so it made it extremely hard. We had to bend down to get body wash. Nice location. I thought the association with Marriot would make this hotel okay, but I do NOT recommend. Pool is also very small.

The room was lackluster. The shower had tape on the tiles, and not soaps. The room was dusty

Two blocks from World of Coca Cola and Georgia Aquarium. Only minor inconvenience was breakfast wasnt as described and one elevator wasn’t working. Otherwise all good.

Very wonderful place to stay I go to Atlanta every 6 months and I’ll forever use this place to stay!

The rooms were somewhat basic and the redesign not too practical. However, in fifty years of travel I have never experienced such a wonderful staff from the front desk, the bar, the shop and the maid service - they were incredibly friendly, polite, efficient and made my stay one of the best experiences I have ever had. A special mention for Mickey at the front desk - wonderful member of staff.

They did not have enough towels for our room . And they didn’t come by everyday to do our room . But they did honor our reservation even though we were a day late due to unforeseen circumstances and Keri from the front desk was amazing . Her service was great and even supplied our kids with coloring books during our stay . Though there were we didn’t like . The staff was very friendly. Top notch service from the staff overall .

Did not like using only 1 elevator for so many guests

Was an amazing stay I will be returning on my next trip

I really enjoyed my stay at Aloft Atlanta downtown! The staff was really nice and friendly! I did have a few issues with my key cards not working properly in which the staff immediately fixed the issue once I advised them of the problem and the refrigerator and microwave were missing from my room. Also, only one elevator was working during my stay, other than that everything was real nice.

My TV, phone, or refrigerator didn’t work. I called twice and was told someone would come no one came! So i just didn’t worry abt it bc i had somewhere to be. Even after i came back nothing was fixed still hours later!!!