Best Western Schaumburg – O’Hare NW

Explore Best Western Schaumburg – O’Hare NW
8,0
Very Good
From 81 reviews
Cleanliness

8,4

Room Comfort

8,2

Service and Facilites

7,8

Traveler Reviews Best Western Schaumburg – O’Hare NW

Number of reviews per page
20
40
Top reviews
David
icon-Leisure Family
Leisure Family
6,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I liked the location. I did not like the dirty towels, the unfinished floor of the bathtub shower, nor the handles to shower installed improperly. I did not like the trash around the exterior of the property.
Harry P
icon-Leisure
Leisure
6,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

A little disappointed. The bed was uncomfortable. Breakfast wasn’t very good.
Moesha
icon-Leisure Family
Leisure Family
4,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Customer service was great ; however , I woke up to a roach in the bed. I was switched to another room, unfortunately both rooms stink. 1st room had a weird smell, the second room smelled like a dog . Also both room had water damaged around the walls . It felt like I booked a room at the motel rather than a hotel . Also the “free breakfast”, you might as well bring your own food , or walk to ihop .
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Stacey
icon-Leisure
Leisure
4,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room smell like sweat.
james
icon-Leisure Family
Leisure Family
6,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

What was unique was the extreme expense they took advantage of airport travelers when they miss connections and the airlines claim the run out of rooms. $500 for a $100 room. Really
Shayla
icon-Business and Leisure Family
Business and Leisure Family
6,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Mold issues had to change rooms to a higher floor
Christopher
icon-Business and Leisure with Partner
Business and Leisure with Partner
2,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Roaches were in our rooms . Smoke smell everywhere im still waiting to be refunded !
MATT
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We would stay again. Breakfast was lack luster but the room was comfortable and clean.
IMTIAZ
icon-Leisure with Children
Leisure with Children
4,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Price was not worth the condition of the property. We have stayed in Best western many times before and this was by far the worst condition of the facility we have seen. Paint scratched over. Poor renovation in the entire facility. It was a motel like feeling when we actually paid for a hotel.
Tanya
icon-Leisure with Children
Leisure with Children
4,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Elevator was not working and the room smelled like sweat. Sheets were dirty and Floors too
Edward
10,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

I will stay here again.
Azhar
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Great experience
Jeremy
icon-Friends and Family
Friends and Family
6,0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Lighting is harshly bright throughout, including rooms. Some mildew spots in shower. As others have noted, distinct cigarette odor in halls. Bed was comfortable enough, but one comforter was stained. Mostly quiet. AC in building and room seemed to be struggling. If I had to do it over again, would have paid a little bit more and stayed elsewhere.
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Heather
10,0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Hotel was bright and inviting. The room was wonderful. Only downside was some sketchy people outside late at night and another guest smoking and stinking up the section of the hotel. But otherwise would be happy to stay here agin when we are back in town.
Tony
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

This hotel is just ok.
Sada
icon-Business Family
Business Family
4,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Had a lot of ants on the room
hayat
icon-Leisure Family
Leisure Family
6,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Poor and a little far from airport
NARCEDALIA
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Everything looked good
Chris
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Staff was great checking in and when we asked for extra towels. Definitely recommend.
Fernanda
icon-Leisure Family
Leisure Family
2,0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

They never cleaned the room, even we left the “please clean the room” sign
Number of reviews per page
20
40