Overall Ratings & Reviews DoubleTree by Hilton Lafayette

Perfect

Everything was great

Everything was great except for check in. I called the front desk when we were driving in and asked if it was possible to check in early and without hesitation they said yes. When we arrived at 1:30pm, we were told our room wasn’t ready, but that we were the 1st on the list and they’d call when it was ready. I called at 3pm to see if the room was ready and was told it would be ready in 30 minutes. That was my only complaint, otherwise the hotel, restaurant food and service were all excellent.

Comfortable and clean. Expensive deposit of $75 that will take who knows how long to come back into my account. Not fancy, but decent. Do feel overpriced for an average hotel. Pool was nice and clean. Patio over the river was nice.

Everyone was very polite and friendly, rooms were clean. Breakfast was delicious! Overall we had a great stay!

This is a very nice hotel. Given the opportunity, we would stay here again.

The staff is very friendly.

It’s the only place I stay when in the area.

The hotel was in a good location for us to visit family in the area. We had a nice view of the river. Spent about an hour on the patio area with the river view, which was nice.

grounds could have been less cluttered and trash emptied more frequenty

No issues

Property was great, gave us a key to an already occupied room which was scary, had to go back and get another room, then charged me twice for the room which one charge is pending and will fall off but still has money tied up! Not a problem for me but could be for others. You get used to issues when you travel alot but seems like the small things could have an easy fix like, hey that room is occupied!

It’s old

Comfortable beds

Great service, clean rooms, very easy check in

I feel like the rooms aren’t up to date for the price.

No Trash bags in all trashcans bathtub would not drain . hair and dust all over floor in bathroom. bed was not fixed room was not clean

The staff at the hotel are absolutely the best! Very friendly and helpful. The dining options were also great. The rooms are slightly dated, but were very clean and certainly nothing of concern. This is my third stay.

Front desk staff was not as friendly or helpful as usual.

This hotel has a lackluster staff that allows parties til the wee hours of the morning. This wouldn’t be a problem if they had more soundproofing. Kids running amok without parents. The phones did not work. I got stuck in an elevator and even the hallway phone didn’t work. The staff after midnight ignores calls to the front desk. We had no soap at all in our room, nor did we have any cups for coffee. The best thing about this hotel is their restaurant. I would not recommend staying here.