Overall Ratings & Reviews Renaissance Naples Hotel Mediterraneo

To be fair Naples isn’t my favorite Italian city.

We only stayed one night but the room was clean and the staff were very attentive.

Good for families. Great location that felt safe and near a grocery store. Nice bar inside with good food.

Close to port where you take sea excursions

This is a very nice hotel, however, it is the loudest hotel I’ve ever been to. There is no carpet and the walls are paper thin - I could hear word-for-word conversations from my neighbors. Tourists tend to wake up early, so expect to be woken up at 6am by people around you showering, packing, talking, etc. Then cleaning services start at 8am so expect doors slamming and furniture dragging all around you. This lasts all day long. I don’t care how nice a place is - if I can’t sleep in a hotel that costs me $2100, it is not a good hotel. I did bring this up with the front desk and they offered to move me, but I don’t think that could have helped considering the noise was inside (not street noise at all). Perhaps this is only an issue in the “upgraded” rooms on the 2nd floor. They also said they would call my neighbors to tell them to keep it down, but I felt that was unfair. No one was partying, listening to music, or yelling. They were just talking and living their lives. In my experience, the place is very quiet from 1am-6am. I was too tired by the time I checked out to haggle for compensation, but I wish I had. I booked an upscale hotel at the end of a month long trip hoping it would help me relax, sleep, and get ready for my long journey home. I could have spent half that on an airbnb and had a better result. All that said, the view from the roof is breathtaking and the staff is very kind.

Maintenance of property could be improved. Service at terrace restaurant needs to be more welcoming and faster. Location close to Spanish quarters is ideal.

The staff is so helpful and kind

Wonderful staff and very nice accommodations. Food was amazing and the rooftop bar offers breathtaking view.

For the amount paid per night. Breakfast with table service would have been better. Self service breakfast was not the best. Mortadella was old and had a strange taste. Eggs were excellent

The hotel was beautiful, clean, close to restaurants and the market, lots of shopping, and I felt very safe when we were walking around the area.

No fridge or microwave, expensive parking, very expensive with limited amenities, weird elevators

Safe and courteous staff

New , nice hotels. Rooms are small , but this is Europe . Most of the staff are very helpful.

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Amazing hotel with warmth throughout the hallways. Gave an older and upscale feel. We had a huge corner suite on the 10th floor. Comfortable living room to relax in with an amazing view. We would stay there again!

The hotel is close to marinas. Walking distance to different attractions. Staff are friendly.

Great

Food was great and the staff hospitality was amazing and friendly

Great location, walkable distance to many attractive places. Friendly and nice staff, there was a girl from capri at front desk advised us about things to do in capri island.

good location. nice to have access to adjacent fitness centre.