Overall Ratings & Reviews Hilton Alexandria Mark Center

The hotel is older than expected. It’s

Decent hotel, service was not the greatest. My room was missing soap, some towels, shampoo, and other necessities. Had to request more than once. Eventually went to front desk to retrieve. The parking was charged daily, however the parking gate malfunctioning the entire stay made it difficult to get in and out.

Clean and friendly environment

I had a great view from the top floor!

Good customers services

Very beautiful hotel nice staff had zero issues. Room was amazing and the hotel itself was quite and relaxing.

The rooms and main lobby were very nice. The pool is very small and outdated. The elevators are extremely slow! They have 4 and it wasn’t busy the weekend my family went but took over 5 min to get an elevator each time

No in room dining. Not very accommodating.

No ice no microwave

Everything good

Beautiful hotel. Lots to do near by and in the hotel too. Friendly and helpful staff.

Plumbing in bathroom was substandard, tub was clogged and toilet clogged up

The front desk is very polite, friendly and willing to offer help but the rooms are just above or even slightly below average. The view is great but I can see hairs in the carpet, glasses still have watermarks, no bottle water in the room (I called and asked and they said they can provide only if you ask - maybe a new rule in the US or for Hilton). Overall it is still good, I wouldn’t complain much as I did during my stay and they have actively provided me solutions. It was a business trip and the location was very convenient for me - public transportation near the hotel that can take you close to Washington DC. I most likely won’t go back again but it is a ok place if you have your conference held close by and you need to live in there.

It was a wonderful place; however we were on the 8th floor and the elevators were down for a few hours.

Pool it was not clean doesn’t have in Tv youtube or netflix this hilton its really very old school very bad service for that charge .

I love coming to the Mark Center whenever I come to Alexandria. However, the front desk people are not very nice, a couple of them have an attitude problem.

Hotel was nice and in a perfect location to get around. Staff was attentive and friendly. Great bargain!

Solid

All was ok - restaurant was closed that was bad for us, even though the “food” was offered that wasn’t the experience we wanted. Everything was fine.

Horrible customer service, cash and card stolen from room