Clean spacious room. Water view, but high window meant you have to stand to see ships etc. Good bathroom and shower.

Hotel is a bit tired. One lift out of order made the other two very busy at times. In our room, the light when you entered the room wasn't working and no matter what we did with the heating controls the room never seemed to warm up. The shower control was very stiff to turn off. Lots of mould around the window reveals. In the glazed area where the bar was, you can see where some panes have leaked and there is corrosion and paint peeling. Staff were friendly.

Lovely atmosphere in the hotel. Very comfortable beds. Generally a lovely stay with great choice at breakfast. My only criticism is that the drinks at the bar are a little on the pricey even for a four star hotel. But still enjoyed the lovely deco and would recommend this hotel.

Easy check in and check out. Loved the ability to cast from phone into tv. Nice coffee pods in room. WiFi good. Pool good. Thank you for storing luggage for the day.

Comfy big beds nice and clean great value for money nice staff extended are parking for another day for free so we could shop without worry amazing

Lovely stay

Good gym. Nice restaurant My room was way too hot. The curtains had been left open all day before my check in with the sun directly beaming into the room. Front desk agreed to get maintenance to to switch on the A/C. But they didn’t bother. The temperature was unbearable The stench of drains around the lobby was awful Staff unable to pre-with my cars for use in the restaurants. I won’t stay here again

Lovely clean spacious rooms and loved the pool

Lovely room, but the view of the port was spoiled by the windows being desperate in need of cleaning, which I understand probably isnt easy with the building shape and glazing. Bar and restaurant area was really nice, dinner was nice, breakfast was just ok. I wanted to use the pool but it was off during our stay and the gym was tierd. But as we was only there a couple of nights, pre cruise, it was fine. We would choose again, but possibly not bother with a port view room upgrade unless windows were sorted.

The internet connection was good. All the staff were very friendly. The room was very clean and the taps and controls were sparkling in the bathroom.

Excellent staff in dining room

Loved our stay. It was my birthday & they left a card & 2 mini bottles of wine & water. Had been upgraded to Executive seaview balcony room sadly the weather was atrocious so couldn't use it. Comfortable bed, pillows, lovely clean room & bathroom. Just perfect. Had a nice lunch in Leo's & breakfast was excellent.

Room very comfortable. Bathroom a bit dated but adequate. Staff very friendly

We had a lovely stay, friendly staff and breakfast was super. We had an issue with a drain in our room, and the staff didn't hesitate to change our room and gave us a really lovely executive room upgrade. Would definitely stay again.

Comfortable beds, great breakfast

Spotless and staff very helpful

Staff were pleasant and polite

Excellent location for harbour. Clean comfortable and reasonably priced

Lovely hotel, although the meal we had in the bar area was poor. Breakfast lovely. Overall a great place to stay

Room was clean, quiet at night when sleeping - would stay again