Beautiful place. WE Loved staying here and getting in the water. The food and staff was hit or miss but the beauty of this place was worth it. The parking was a plus.

The staff spoke English, and the room was clean. It was a very good hotel.

Excellent hotel/stay Staff is great!

Excellent place to stay! Friendly knowledgeable staff, clean amenities

Very pleased with our stay, overall it was pleasant. Amenities were clean and staff was very friendly. Definitely recommend

The property was beautiful and well-maintained. The staff was courteous and ready to assist.

Todo exelente

Vonita playa y el hotel

Very nice place to stay and enjoy the beach and pools.

It was a bad experience, personnel had a bad attitude. The hotel states is family oriented but we could not reserve a dinner, because kids under under 13years are allowed. We asked if they could make an exception but they did not. We will never be going back

Really recommend this place for a family vacation

.

Breakfast was great. Friendly staff. Dinner was ok. Bars closed early other than one. Not much entertainment.

The pictures made this place look like a paradise. When we arrived a decided to upgrade the stay to include all inclusive. Big mistake the drinks were weak and the food lacked flavor and was over cooked, dry , hard and so on. The room smelled of mildew Iit was coming from the air conditioner and the light over the sinks had several dead bugs visibly in them. I have stayed at all inclusive hotels and this one was a waste of my hard earned money.

No hot water, outdated furniture, rooms are kinda what to be expected cheaper stays look much better in the room than these

When I arrived they asked me for proof of identity(CURP) for my kids it was never stated that I needed that during the reservation. My kids don’t have a CURP since they are not Mexican citizens. They decline to check us in without any proof had I known this I would have brought something but wasn’t aware. Our second part of group was checked in same situation but had no problem checking in. Very inconsistent. Also our group we booked on one reservation 2 rooms and we weren’t even close to gather at all. I asked if we could be on the same floor we were traveling together and would like to be near and the very coldly and bluntly stated they are completely booked and couldn’t accommodate. After check in we went to lunch taco bar and they had 2 choices of meat chorizo and 1 other one option I think chicharrón. And were “out” of the 6 other options. If they know they have people checking in and arriving why wouldn’t they be prepared for people to arrive and eat. I was okay fine it is what it is but then I over heard the server asking for tacos for a guest and the chef making the tacos went off saying damn again that man already came by to get tacos and went off saying bad words referring to the man. My whole group heard it including my kids. It was unacceptable behavior. We didn’t need to hear all that. We were never informed of the daily activities or the children’s club at all and I think my kids would have like to participate in the activities.

The staff was great and very friendly. Beautiful place. Rooms were clean and comfortable. The breakfast was delicious but the other meals were so/so. The cocktails weren’t the greatest in my opinion but the service was really excellent. I didn’t try the restaurants on the property but there were a few and others right beside the hotel that we enjoyed. Overall an amazing experience. Would go again for sure.

Beautiful place . We were happy because we had access to a private pool , adults only. But we regret to say that the food was very expensive and not good at all . We had to go out to eat every day . But everything else was good.

Crean rooms. No Washington necedad. Stand Washington so friendo.

Overall good property. Food was ok at best. Buffet did not have much choice. One of the two restaurants you need reservations for kids need to be 14 which feels a bit old. The other was a steakhouse, but steak was not included and you needed to pay extra.