Overall Ratings & Reviews Holiday Inn SWINDON, an IHG Hotel

Hotel generally very clean. Room was vlean and comfortable. Good breakfast provided. Only criticism is the outside seating area needs cleaning and smartening up.

Air conditioning broken (had a maintenance sign flashing), no fans, too hot to sleep. Also I booked on the fact that it had a pool and spa, but it was closed for swimming lessons the entire window I had available during my stay, without forewarning. I stay in a lot of Holiday Inns but this is by some distance the worst I've ever stayed in.

Very clean, tidy. Staff extremely helpful and friendly. Only an overnight stay, so no chance to assess all the facilities but what I experienced was very good.

The staff at this hotel are friendly helpful and give amazing service. The restaurant meals were all wonderful and we had no reason to eat anywhere else. The room was clean with plenty of space. Thank you Holiday Inn Swindon for a memorable and amazing stay.

Excellent service and friendly.

Only spent one night. Restaurant was good. Decent rooms.

I booked this hotel due to the onsite swimming pool. Having 2 young children who wake early, i thought it would benefit us to have the option of swimming in the morning. After arriving in the fitness suite at 6.45am, we were informed the pool is adults only until 9am and then an aqua aerobics class was scheduled from 0930 til 1030, thus providing a 30min window for swimming. Having plans for the day this was not convenient or catering to our needs . Had the lack of early morning availability been available on eithe Hotels.com or Holiday Inn websites, i would have booked a different hotel.

great staff friendly and helpful

Staff were really helpful and friendly, and we felt really well looked after. Children were really well catered for. Dinner was reasonably priced and good quality with children eating free. Comfortable bed, not so comfortable pull out sofa. The hotel was clean and definitely exceeded our expectations for the night.

Good hotel nice staff

Lovely pool which the kids enjoyed. Very close to nearby shops and restaurants and easy access to M4.

Great staff very friendly and helpful very good breakfast

A really good selection of dinner choices and value for money when purchased a room with dinner and breakfast included

Enjoyable 2 nights stay.

Ease of access to relatives & road routes

Not a great Holiday Inn. Rooms are cramped, dated and the decor was very 70’s.

Very good

Only used the property for sleeping purposes as was out during the day and evening but it ticked all the boxes in that requirement. Expected to have a bath and fridge as brought food but that was probably due to the nature of the room I booked. It was a comfortable stay and staff were very friendly so no complaints. A bit pricy for the nature of the room so would look for a cheaper option next time but no complaints from me on this visit.

good value for the money and famliy friendly place to stay

We will now always stay here if going to this area. It was so brilliant for kids, including the hotel hiding 3 little eggs for the kids to find in our room! Also the food is AMAZING!!! Honestly like I was going to a London restaurant.