Every time a VIP perk is offered, it is never provided to me by the hotel, including this one.
The hotel is convenient for the city centre, room was spacious and comfortable and the breakfast was good.
Thomas
Leisure
10,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Nice room and comfortable beds
Restaurants and shops not too far
Bill
Leisure with Friends
10,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Centrally located fir our purpose, lovely lobby area, rooms clean and well appointed
Kerrie
Friends and Family
10,0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Staff very polite, helpful& accommodating.
Clean hotel throughout.
Good breakfast options for celiac
Robert
10,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Great hotel and great location
Cathy
10,0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Clean comfortable hotel, very efficient service. Great breakfast
Thomas
Business
2,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Bed was terrible, had awful night sleep & have a bad back now
Sandra
10,0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Very friendly staff
Rooms spotless and plenty of space
The lounge is lovely and very inviting
Jason
10,0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
My favourite place to stay in Belfast when I come back to watch Ulster Rugby. So friendly and comfortable. The breakfast is fabulous too.
Lynsey
Friends and Family
10,0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Lovely hotel, just a short walk into the city.
Plenty of pubs and restaurants nearby.
Andrew
8,0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Nice stay, however the room wasn’t finished as I would have hoped.
- Bathroom sink crack in it.
- Part of skirting board not on properly.
- Bathroom tiles are like hospital tiles.
Hotel itself is very nice but room could do with a makeover.
Craig
10,0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Its a great hotel
Peter McMahon
Leisure with Partner
10,0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Staff very friendly. Food and options were excellent. Lovely hotel. Would recommend and would come back.
David
6,0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Our stay was only for 1 night, but we have staied in other Clayton hotels which i would rate much higher
David
10,0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
Great location. Couldn't fault it.
Paula
10,0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
Great hotel. Check in online was very easy to use. Super comfortable beds. The bathrobes were a great homely touch after a nice bubble bath. Would definitely stay again.
One little suggestion I do have is. The safe in the executive suites is little high for those of us that are vertically challenged
Elizabeth
Leisure
10,0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Loved the hotel. Very friendly staff . Room was beautiful 😍
Kelvin
Leisure with Partner
10,0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
The staff were all lovely and very accommodating. Location was fabulous. Really enjoyed the experience. Food was good too. Great breakfasts.
John
Leisure with Partner
8,0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Nice modern hotel with helpful front desk.
All good at first but for some reason our room was not fully serviced on second and third days. The front desk sorted it proptly when we rang so no big issue. Asked for a late check out and they let us keep the room until noon at no extra charge. Hotel is a short walk from the city centre with pubs and restaurants nearby. Will come back next time in Belfast.
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Kelvin
Leisure Family
10,0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Staff were all excellent and friendly. Stephen at reception was especially kind and attentive. Our whole experience was just lovely. Rooms were comfortable and clean. Location could not be better for downtown.