Overall Ratings & Reviews TUI SUNEO Kenzi Europa

Hôtel Nul Les matelas sont tellement dur autant dormir par terre. Ma femme s est fait harceler sexuellement par un client de l hôtel dans l ascenseur aucune caméra aucune action de leur part. Mais biensur il prétendront le contraire

Great Spot ! Very convenient !!! Has private beach section, big plus !!! Walking distance to Agadir corniche / shopping area/ agadir marina. I would like to commend Faycal at the front desk who provided us with great customer service and got us great room with beach view !!! He was very friendly and welcoming !!! Please pass along this compliment to Faycal. Keep up the great work! Best, Y.E

The room was not clean first they give us first building the room was lik very very dirty and the whole building was smelling gas and it was back side of the building and we had garbage view Than they changed it to the other building but the hotel was not quite and u couldn’t Salerno at least till 2 am Breakfast was good and location was good The lobby was smelling very bad

I thoroughly enjoyed my stay at the hotel. The room was impeccably clean—thanks to the diligent housekeeping staff. The kitchen team was also kind and polite, adding to the positive experience. Most of the receptionists, especially the young men, were professional and helpful. However, one staff member, Hajer, stood out negatively. She had an uncooperative attitude and misled me twice. This morning, she argued with me, refusing to assist with printing my boarding pass—contrary to her colleague, who was more than willing to help. Despite her coworker’s kindness, Hajer insisted they don’t offer printing services before 9 AM and dismissed my request without consideration. Given her poor communication and unwillingness to assist, I believe she is not well-suited for the front desk role. Additional training in guest relations and professionalism would greatly benefit her.

Great hotel, great location and great service.

Found this hotel brilliant, very central

A average or less 3 star hotel. Soap in shower empty, no shampoo in its holder. Acoustics terrible -- every chair moved above or next door heard. Clearly newly refurbished... in cheap mdf.

Stayed here for 4 nights s a couple & found the stay pleasurable & the staff were friendly, but there was a big shock when they were advertising on the website as all inclusive only to find out after we paid that it was breakfast only , so disappointed with that . I told them to address this confusion urgently for their benefit, but we still went ahead & stayed there & did enjoy the experience ! Chow !

We had such an enjoyable family stay. Animation team friendly and welcoming. All staff friendly. Facilities fantastic. Clean rooms. Cleaned everyday. Entertaining for the children. Great evening entertainment. Location great. Cross over the road to a lovely beach promenade. Easy walk to shops/cafes. Croc park great day out. Nice breakfast food choices. We didn’t want to come home. Not so good-

Modern and clean room. Fairly large room. Nice balcony with some sea view. Bed was too firm for me.

Excellent in general, but a bit boring all-inclusive meny (as expected). Nice destination!