Very happy with the service and the facilities of the hotel. We stayed for one night and used the swimming pool. The pool policy allows only people older than 12 after 18:00 but staff was flexible. Everything was clean. Some parts of the hotel are a bit colder. The restaurant is a bit overpriced for what you get but has nice ambiance. Good breakfast options.

It was a pleasant surprise, after a long time I stayed in a place which was perfect. This property is located 3 minutes off the A3 and that's one reason I booked it for my business trip. The staff were extra courteous and very helpful. The parking is easy. They have over 3 restaurants. Very quiet and there is always a view 😉. Rooms are spacious and felt new, we'll maintained. Breakfast was a full spread with a live counter for eggs. I would wholeheartedly recommend this place.

This might be the best hotel of my trip in Germany. It’s not far by car from the airport, and very quiet. The staff at the front desk were very friendly. When I arrived, I was upgraded to a better room automatically because I am a Diamond member. The room had good air conditioning and was well equipped. I also really liked their bar area for drinks, which looked beautiful at night. What I enjoyed the most was the hotel breakfast—it had many choices and was beautifully arranged. All in all, it was the perfect ending to my trip in Germany.

Please also see update below. Nice hotel but rooms need an update. Unfriendly staff, especially at the bar. Had to take three tries before I coukd even order a beer. They seemed to look down upon us for not wearing expensive suits. Ah well, plenty of other hotels in Frankfurt. Edit: after a new stay, a few weeks later, I am happy to report that things have improved! Staff was very forthcoming and the room was in excellent condition. I also would like to compliment on the breakfast arrangement. That was really top notch. Thank you for a nice stay, wir sehen uns!

Booked here in spite of lots of negative comments on staff. Was overall a pleasant experience. However, some staff still need to be filtered out due to incompetence. Refer attached pic. I do not expect a 5-star hotel chef to make double fry eggs in this manner. He could not make it with yolks intact. How is he allowing such substandard food to reach the customer? Thank you very much for the prompt response. I am sure the management is very pro active to address such issues and maintain the hotel's exclusivity.