Location and staff were excellent. Enjoyed breakfast. There was a leak in the roof which they were busily repairing after a rainstorm the previous night.

Room was clean, hotel itself is in need of lots of TLC

I liked the big spacious room with a good view, Staff were helpful and friendly especially the lady in the Restaurant whom you meet when you go in , Nice breakfast , it’s a pity I didn’t read more about it as I good have saved £5 by booking on line ,nice bar but didn’t drink in hotel . Fantastic looking staircase . Henry Hughes

The cooked breakfast was well cooked, not really keen on rubbery fried eggs but sausage & bacon was ok. Plenty of fruit, cereals, yogurt etc tho.

Room only, shower was in a bath but mat provided & told them tv was not working on leaving - dated but great for hotels.com price which was cheaper than hotels website

The room has damp in it and i think needs updating with the wall paper coming away from the walls. Shame can’t open the windows! Mattress was very soft so was unable to get comfortable! Loved the view and f the castle. Breakfast was a little disappointing but eatable. Everything looks so grand in the hotel itself just the room 302 was a bit of a let down. Loved playing games in the bar with a drink. I would probably stay again.. not all negative feed back here really although might come across like that. Staff pleasant and was happy to help with a smile on their faces.

Good breakfast. Excellent staff

Breakfast very good quality. Hotel a bit run down, needs some work. Staff very nice and helpful.

We didn’t have breakfast or use the bar. The only recommendation I would like to see is new windows. The windows are old and not double glazed so it is very noisy at night.

Nice hotel perfect for a short stay. Staff are very friendly

Yes

The room was very clean and the staff were so friendly and helpful.

The breakfast menu was amazing , everything lovely and fresh, and superb choice, something for everyone. The staff in the dinning room were just lovely, thank you Ann, you are such a lovely friendly lady. Our room was really nice everything we needed, needed to turn off the heating for a while as was too warm, but I’m not complaining.

Lovely hotel good breakfast

Good breakfast.

The room was clean and tidy, plenty of pillows. The breakfast was fresh and was continually topped up. The staff were friendly from check in til check out

My room was very dated, the window rattle in the wind. Stains on carpets, needs a good refurb.

Friendly staff.Excellent breakfast. The building’s in need of a bit of TLC, but perfectly clean.

Friendly and helpful staff. Great location, indeed recommended.

Clean room,friendly,helpful staff close to Castle & shops