Clean

Property is clean, stores close by, staff has good customer service. Breakfast buffet was good.

Bad

This was a Motel 6 that tried to upgrade!!!The room service, restaurant & gym is what sold me and I booked. Biggest regret. My stay was for 11 days. Luckily, the air conditioning broke down and they offered us their “Sister” hotel. Once we pulled into the parking lot, it clicked with how they advertised this hotel. The fountain & pictures of the upgraded rooms are from the “sister hotel”. The sister hotel is worth visiting. I would never recommend this hotel to anyone! Towels were stained & had holes. The pillows they wash so they end up being massively large & hard. Food, zero seasoning & overly priced. 50/50, who spoke English, which was a plus/helpful! Location is close to a drug store, gas stations & eateries but it’s all run down. The gym didn’t have a treadmill. The stair master wasn’t operational. The elliptical wasn’t plugged in and didn’t have an outlet for us to plug it into. So, the gym wasn’t functional our whole trip (11 days total, 9 days at this specific site). The pool is extremely small and connected to their cafe & looks completely different than how they advertise this location. They provided one bottle of water per day for two guests.It states two max on the app you have to download to use room service or housekeeping needs. When I tried to ask for clarification regarding the bottle water, some understood and granted us two, most refused and tried to charge me an extra fee. Provided Dove shampoo, lotion & hand soap but everything was super watery.

Everything was fine

Nuestra estadía estuvo perfecta

Customer service was perfect at all

Great location, perfect room, and clean

Very goof

Great rooms

This was a great place for my pets as they had the grassy area closed, the hotel was clean and well worth the price

Muy bueno de los mejores de mexicali

First time staying in Calafia hotel, I was impressed and I would stay there in the future.

Éste hotel está ubicado en el centro y está accesible para todo lo que necesite hacer uno Mexicali

Excelente

Good hotel and great breakfast buffet

Clean room and safe

This hotel was great. The room was spacious comfortable bed it had everything, blow dryer, ironing board, and hangers if needed. Breakfast buffet was great staff was excellent. My favorite was the pool !!!! This will be where me and my husband stay when we’re in Mexicali every time from now on.

Excelente ubicación, comida deliciosa, personal amable pero las instalaciones no son de fácil acceso yo llevaba a mi hija u estábamos hasta el 3 piso bajando cosas carriola fue complicado. De ahí en fuera todo muy bien

I would have given this hotel 5 stars, but I couldn't because there are several issues that need to be addressed, especially regarding accessibility. The biggest concern was the lack of handicap-accessible access to the rooms. My mom had a very difficult time going up and down the stairs throughout our stay. To make matters worse, the steps in front of our room were being demolished during our visit, forcing her to walk an even longer distance to reach the parking lot. When we first checked in, the door to our assigned room wouldn't open. Thankfully, the staff immediately gave us another room, which we appreciated. The replacement room was comfortable overall, but one of the beds had a deep dip in the mattress, making it uncomfortable to sleep on. The air conditioner worked well, although it was quite loud. The pool was another area that could use improvement. The only way to enter was by using small metal pole steps that became extremely hot in the sun, making them uncomfortable and even painful to hold when getting in or out. Installing proper pool steps at the front of the pool would make it much safer and more accessible for everyone. On the positive side, the restaurant was excellent. The food was very good, and the service was outstanding. Housekeeping and the hotel staff were also courteous, friendly, and very helpful throughout our stay.Overall, the hotel was quiet, and we did enjoy our stay.