We stayed for 3 nights and really enjoyed the buffet breakfast every morning. All the staff were really nice & helpful. The hotel was in a great location for us, 20 minute walk from the metro station to the airport and 6 minute walk to the metro station to get into central Madrid. The bed and pillows were comfy so we got some good sleep. The shower was hot and powerful. The room was a bit tired and in need of a little TLC but other that that everything alse was great.

Si pero se bloquiaban mucha la tarjeta d los cuartos todo los día

Es un lugar muy limpio, pero la amabilidad del personal que trabaja en la cafeteria no lo es. Además nos emviaban a callar estando dentro de nuestras habitaciones.

Good sized room. Restaurant food is dry and could be better. Toilet size is great and massive. Some friendly staff and some less welcoming. Good location, quiet and safe.

i did not have time for breakfast. i had a fight at 9.30.. you have to wal a lot to the room and that time it was raining

Love this place very much Close to Ifema cortes del ingles and in a quiet suburb. Room is clean and food is good Service is amazing Just Hope we see less tourism in this place …

Very friendly staff and convenient location to the airport. The shuttle service is really helpful as well.

Great Value and great service

Excellent location. Clean and quiet

Overall good , lacks room cleanness and bathroom not working . But bed was ok , good food in restaurant

Hotel is fine overall. However dont bother taking your children of you want a hotel with a pool for kids to play in. Lifeguard was very disinterested and blunt as it seemed it had to be kept a fun free zone. Very sterile and not exactly an area full of laughter!

I love this hotel. I have stayed at the hotel 3 times. It is so convenient to the airport and has a free shuttle service. The staff are always so welcoming, friendly and helpful. It is set in a beautiful quite, safe residential area and has an amazing shopping centre less than 10 minutes walk. Breakfast buffet is amazing. I would highly recommend this hotel and will return in the future.

Me encanto, el servicio que ofrecen de llevarte y recogerte de el aeropuerto. El staff muy amable.

We did not have food at all on site and the food we did eat had to be paid for. I was disappointed in the initial room they gave us as it was a handicap room. I did not ask for and had to speak with a manager due to them informing me that they were all occupied. We did get our room changed however it seem as though the concierge desk did not want to initially assist and very quick to say there were no other rooms available and that they were all booked. We pay for a certain quality yet we are at the mercy of others when did it get to this point ???

Como siempre muy bueno

Racist

Great location for airport, tube & athletico madrid (for concert). Nice places to eat nearby. Downside temperature 35 degrees plus pool not open, opened on last day. Municipal pools open May 15th in rest of madrid ridiculous! And offer airport shuttle but only between 7 & 2pm!

Hotel clean and tidy Would have liked tea/coffee facilities in room

One of the worst hotel experience i ever had in three continents and dozen of countries they treated me and my familly as we were on a charity program knowing that i ve paid extra money for more confort 150 dollars a night, people working there are rude and hotel is unsafe after be back to united states i found that i have lost some clothes and glasses there. the food was horrible the worst chicken i ever had in my whole life

The rooms heater was not on so indoor temp was at 12 degrees! We had to sleep with our outdoor clothes until the heater could work up