Overall Ratings & Reviews Signia by Hilton San Jose

Here’s a well-balanced review of your stay at the Hilton Hotel that captures your experience: Mixed Experience at the Hilton – Great Location, But Some Misses We really enjoyed the location of this Hilton—being within walking distance to great restaurants and lively nightlife was a huge plus. The hotel bar had a fun vibe and served quality drinks, and the staff was generally friendly and welcoming. That said, there were several small issues that added up and impacted our overall experience. The pool was closed for two of the days during our summer stay, and the cabana area was under renovation, which was a bit disappointing. The market on-site was almost empty when we needed a few essentials. While the fitness area was spacious and well-equipped, it didn’t seem to be cleaned regularly. Also, the ice machine on our floor wasn’t working, which was a small but frustrating inconvenience. Altogether, it was an okay stay—we loved the convenience and atmosphere, but a bit more attention to detail and upkeep would’ve made a big difference!

Beautiful hotel with spacious rooms and amazing amenities. The reason why I rated it so low is because I booked this hotel because it appeared to have the best hotel pool in San Jose. However we had no heads up that there would be zero access to the pool while we we there. This was beyond frustrating since that was the main reason for booking. I would have chosen a completely different hotel to stay at if I was aware of this.

The Pool is nice for family

It was convenient for my daughter as she was attending a 3 day convention across the street. Parking was expensive, there also is was a wedding at the hotel, on Friday they had a reception at the pool which they had a DJ it was loud, my window was poolside. Sat was another reception and two rooms across the hall were standing in hallway and talking loudly for several hours. Hotel was clean, efficient.

Room wasn’t ready on arrival

Nice, old hotel. Staff nice, location quiet during the evening

The hotel was lovely. The staff was friendly. Our only concern was that the woman’s bathrooms in the bar area constantly had issues this time and last time.

Great

This has to be one of the most horrible hotels we have stayed at. The bed itself had to have been 20+ years old. I can go on, but I won't. We would never stay there again.

The room itself was spacious and comfortable. I found hair on my bedsheet, but the sheets were obviously clean. I'm guessing the hair came from the housekeeper making the bed. There was a questionable dark spot on my bath towel, but again it seemed clean. My main issue is the shared community microwave located downstairs. It was filthy! There were bugs flying around it, even inside of it. It turned my stomach, and was completely unexpected considering the rest of the property. Overall, I liked it. I would stay here again. I just won't ever use their microwave.

The staff was incredibly nice!

Everything good especially the staff; however disappointed no pool service and the bed & pillows were hard as a rock & uncomfortable! Could not sleep & finally checked out very early.

We recently stayed for a wedding and this hotel was great! The room was spacious, very well appointed and the bed was very comfortable. The shower got very hot and the room was very quiet. I would recommend this hotel.

Great hotel with friendly staff.

Fantastic staff; Fantastic locations, and beyond expectations comfort and room. I cannot say enough about every aspect of this hotel. Every staff member you meet greets you with a smile and willingness to assist. The rooms are palatial.

Everything was good, except the valet Parking. They charge $50 for the valet parking. We text the valet ticket number and then we have to go and wait for considerable amount of time before the car comes out. The valet has to wait on us and we should not wait on the valet when we are paying $50 for one night. This must change. I could see they were very short staffed. Yet they were charging every exorbitant amount, but not staffing up well to provide good quality of service.

I was placed in a room where the AC unit was outside my window. I was not able to sleep because of the noise. I went downstairs to complain and the receptionist told me that she would send maintenance over and she apologized this morning that I checked out. I also informed her again about the noise. She said that there was nothing that they could do because I had reserved my room with a third-party.

Service, hotel and valet parking was all wonderful.

Room was quiet at night and comfortable to sleep. Also surprisingly spacious! Staff was welcoming and helpful too. I would stay here again if I was in town for a concert and didn’t want to drive back to SF. The lobby was also clean, aesthetic and had plenty of seating areas to hang out.

Upon arriving for check in the staff were friendly and helpful at valet and the front desk. The room sink kept making weird sounds and had a sewer smell lingering from it. There were a few hairs lying around on the table in the bathroom. This property was walkable and convenient to places I had to visit. The price was not worth the stay.