Sinay
with Partner
2,0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
We stayed here for 3 nights, on the last evening we went swimming in the hotel pool. My husband sliced his foot open in the pool, as a light fixture was not properly maintained. I called the front desk for a first aid kit, waited about 3-5 minutes as my husband's foot was actively bleeding out. Called them again and told them to hurry. Finally the manager and a maintenance man came over, still no first aid kit, just a few packages of gauze patches. I had to go to the pharmacy for a first aid kit and supplies. They closed the pool for the remainder of the evening, but opened it again the next morning. The stay resulted in the last night being refunded, but is that enough compensation for my husband's foot getting sliced open?
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