Overall Ratings & Reviews Best Western San Dimas Hotel & Suites

Very cute and lovely pool and spa area!

Amazing stay

Love!

Good

The bed was a bit hard for my liking but a good night’s sleep anyway.

Great placr

Overall, a nice hotel. Room was quiet and comfortable, and the courtyard of roses and agapanthus was remarkable! Breakfast/coffee could've been better.

Front office staff very kind, breakfast cook delightful

Bed wasn’t a queen but more like a full. And the pillows were like round balls. But it was clean and convenient. And a decent hot breakfast included.

Great stay clean room the pools it was because they were nice. Had breakfast all three mornings. The omelettes were very delicious and they had juice and coffee and milk. All in all it was a great stay.

I have stayed here several times. I have also had staff stay here when we needed people in the area. This time I sent my 21 year old daughter her to stay by herself while she was visiting her college. I felt assured that she would be safe. She is comfortable with the property and staff. The staff are all very helpful and nice. It's wonderful to continue to see the same faces time and again.

This is my favorite place to stay in the area. I love the pool and Jacuzzi area. Also best breakfast!!! The cooks in the morning are soooo nice! Love all the roses!

Their breakfasts are delicious The front desk staff are very friendly Hotel was very clean

Property needs an update carpets dirty, bathroom fan did not work, air conditioner was noisy. The pool was not heated. Staff was friendly and accommodating.

The hotel is very old and in need of a major upgrade. The pool is a nice size and there are beautiful flowers everywhere. The rooms are ok in size and clean, but the furniture is old and drab, plus the air conditioning is old and doesnt always keep up. I had to have our rooms switched because the first one reeked of mildew and there was mold on the ceiling of the bathroom. Beds were comfortable enough. The staff were very friendly. Hotel is very conveniently located and breakfast was just ok but you did have options yo customize your order, so that was nice.

Easy checkout and great price.

This property was beautiful, clean and so refreshing!

Frienndly staff, fresh made to order breakfast was a surprise. Safe area. Definitely would not hesitate to stay here again

Everything was excellent after I got through the first night. I was finally moved to a excellent room around midnight... after I had problems with the TV and a constant ticking sound which got louder as the night progressed. I was unable to sleep, I called the front desk to complain...waited 30 minutes and still nothing. I recorded the sound and walked out to the front desk to complain again. I was finally given the key to a new room... no one offered to help me move my bags to the new room across the patio and upstairs (no elevator). The reason for being there was because my granddaughter was getting married the following day... so not being able to sleep until 1 in the morning left me a little tired the following day.

Very close to lots of different restaurants. Easy access from freeway and easy to find.