Rooms were nice and clean. Unfortunately they didn’t tell us. The hot tub wasn’t working or we probably would’ve stayed somewhere else.

Couldn’t sleep well because ppl kept slamming doors through out the night. The hot tub was not running so the pool wasn’t as desirable because it was a little chilly. And the arcade games seem a little pricey at 1.00 per play 😳

Very comfortable room. I was surprised how quiet it was with being close to the trains. We enjoyed the mountain views. Appreciated the extra effort to help us celebrate my husband’s birthday. Our only disappointment was the hotel restaurant was closed both nights we tried to go for private events. They offer a 15% discount which would have been nice to use. Not a fault of the hotel but we were looking forward to it so maybe advise people of the closure.

Friendly and courtious staff, clean and comfortable room

I was part of a tournament team that chose to make this our place to stay, the general consensus amongst the team was that the building is old and tired. No one had a good sleep due to the beds needed to be replaced 10 years ago. The staff was friendly and genuinely seemed to care, but building maintenance was needed and parts that had been upgraded were extremely poor quality, from the perspective of a lifelong building supervisor.

Clean,spacious room

Great value fa

Well, for starters, there was a planned power outage that we were not told about when we booked so we had to get moved to the Delta. It took us three hours to get a key for our room. Then when we went up to the room, someone was already occupying it and they were not happy so the whole experience sucked.

carpet had a spot stain, door safety latch was broken...now for all the great stuff! breakfast, tv, room amenities, Arcade room, and snack store were so so amazing! were coming back and scheduling a birthday party!

The room was not ready when we arrived and the pool was broken so no pool or hot tub. They did offer us a pass to the YMCA pool and we took advantage of that but we had to drive. The Arcades were wonderful but quiet a few not working and there was a Bday party going on so very busy. The Theater was no longer accessible. Not what we had planned. Disappointing to say the least. Don't think I will be back.

Friendly staff

The hotel pool and hottub was not Ava

Great staff, very friendly. My new favorite place to stay in kamloops. Great restaurants very close.

The room was clean and comfortable, and the staff were super friendly and helpful!

Rooms are good, staff is superb. Helpful, friendly, and plain nice people.

The room was very clean and well furnished. The cleaning staff and front desk made sure that your needs were taken care of.

Staff was friendly. Dog friendly was nice also.

Amazing service

Was great !

Room could have been cleaned better