Room had bugs running around when arrived I killed 3. The carpet was disgusting needs ro be repalced badly

The bathroom was unclean. I had to buy cleaning products to clean tub, hair was all over bathroom floor. Flies, a centipede and spiders were in the room. Cleaning crew never visited my room for fresh towels or to clean. Phone in the room ironically did not work to call the front desk. Would never stay at a Quality Inn ever again.

The room was very nice & spacious. Great bed! We had a king room. Breakfast was all carbs, but tasty

Arrived at hotel, checked in, got to room and key wouldn't work. Went back to desk, lady told me I demagnetized it by holding it close to my phone. She reprogrammed same key. Got to door, kept it away from my phone, didn't work. Went back to desk, she reprogrammed new card and told me she would meet me at door. Third key didnt work with her trying, however the master key worked. She told us sorry, but there is nothing I can do, we have no other rooms and this isnt working. We were stuck 3 hrs away with no where to stay. She was rude, didnt attempt to call a manager or solve the problem. I do not recommend this hotel.

Staff were very nice - from the desk clerk to the breakfast host. Location is next to a very good italian restaurant (Mousto’s). Unfortunately, the shower in the room has mold in between the tiles on the floor. For the breast, overall very good, except only one choice of meat - link sausage. Would have liked bacon too.

Very inviting! Always love the waffles!

The Staff for sure is what keeps me coming back! Plus the rooms are very clean!

Very nice staff

The room was dirty . The beds were clean though so I didn’t complain. The staff was great though at desk and breakfast lady was nice . This was upstairs but I stayed a few weeks ago and the room was very clean but it was on bottom floor

Staff was friendly and rooms looked clean, but the whole place--lobby and room-- reeked of an odor that was very musty. It was so bad I had trouble sleeping as it sent my allegeries into overdrive.

Certainly! Here's a clearer and more professional rewrite of your message: When we arrived at the property before the game. I was going to unload the car but I wasnt comfortable. We left and went to the game. The property was not clean. We returned to the room around 11PM after the game, we found that it had not been cleaned properly. The bathroom was dirty, and the overall condition of the room was unacceptable. I didn't feel comfortable sleeping in the bed, even after spraying the sheets with Lysol. Because of this, we decided to leave at 1 AM. The experience was disappointing and made it impossible to enjoy. Plus The front desk staff was friendly and nice.

The first room had bugs all in it and smelled like they tried to cover something up with some sort of deodorant that was so strong I started getting nauseous. The 2nd room they moved us to had blood stains all over the mattress cover. We didn’t stay and as we left they had a sewer company working on the room next door. Very disappointed. Should have read the reviews better.

Major water damage on ceiling and room smelled musty. There was also large stain on carpet. Could see updates to flooring in other areas but more updates needed. Breakfast was minimal; could use bread and pastry type items and more fruit choices.

Disappointed in the cleanliness & surrounding area

Nice place. Everything went as should and no hidden fees.

The front desk staff was amazing. Went above and beyond. The room was clean, comfortable and spacious.

I need a refund my deposit

One of the beds stank like pee, and the shower was moldy. They had no clean towels. For over a hundred dollars, I'm furious.

I've stayed at this property 1-2 times per year for the past few years for proximity to family when visiting. The latest stay was the last I will have unless a major renovation & change of owners occurs. I went through 3 rooms before finding one that didn't smell mildewy/musty. I was told that section of the building had sustained a water leak not long ago but had been fixed. The first room had a black tinge on the ceiling and overwhelming mildew smell. I went to the front desk and asked for another room. The clerk met me at the second room, which smelled equally as bad but lacked the black substance on the ceiling- also a no, we went on to the third room in a different part of the building. Room 3 was decently clean - it was being cleaned as we looked at the room to see if it was in better condition- with lots still missed from the 2 person cleaning team. Towels and washcloths were still very damp (way beyond humidity), appearing to not have been fully dried before returning them to a room. I returned with towels in tow to the front desk, to get dry towels. The clerk at the counter was helpful, polite and gracious- you could tell she was rather embarrassed for all the issues.

Check in was quick. Staff was friendly. Bed and room needed some upgrades. There was no fan in the bathroom to ventilate when taking a shower. Breakfast in the morning was actually pretty good. Waffles, eggs, sausage, biscuits and gravy, cereal, fruit, etc… it wasn’t too bad and I wouldn’t mind staying again.