Some facilities have been in use for a long time, so their operation may be different from what guests are usually familiar with (for example, elevator key cards and room cards). Guests would benefit from clearer instructions, such as the need to insert the card and remove it immediately for it to work, rather than leaving it inserted as commonly seen elsewhere. But, this guidance is still limited. The housekeeping department could enhance the guest experience by offering small but thoughtful amenities, such as mouthwash, dental floss picks, or mini sanitary pads.., instead of providing only the standard amenity set. During late-night peak hours, the way staff open the door and ask guests “Which room are you staying in?” may sometimes feel less welcoming. This can make guests feel as if they are being suspected, rather than warmly recognized as hotel guests. In summary, while it may not be possible to upgrade older facilities, the hotel can certainly upgrade its service mindset. Improving service attitude and attention to detail can help the hotel compete more effectively with modern properties that offer a more professional and refined service style

Overall, it's good, but it's not very friendly in certain areas, especially for Muslims... The halal status of the food in the restaurant is definitely questionable... However, for non-Muslims, it doesn't seem to be a problem. Next time, if you stay overnight, you don't need to include breakfast.

Two nights stay in the middle of busy area of Nguyen Hue Street with a lot of things near and surrounding the hotel.

I went during the holidays, the location of the hotel is great!

The staff was very helpful with recommendations and suggestions for things to do nearby. Right across the street is a park/walking area. It was closed as they were setting up for Lunar New Year, but it was interesting to see what they were doing.

Everything is okay but unfortunately the hotel staff can't speak English. But overall great place

Good location, convenient for sightseeing

5 5 For the location. 4 stars for everything else.

Là khách quen ở đây nên lần nào đi Sài Gòn mình cũng an tâm ở đây. Hôm nay đi có bé nhỏ được up lên phòng view phố đi bộ. Rất ưng dịch vụ và mọi thứ ở đây

Its a 4 stars hotel? Its cost over $150/night. Very dirty and uncomfortable

The hotel is conveniently located, although the facilities are not very modern, everything works well, there is central air conditioning so the room is always cool, the room is clean and tidy. Especially the bellmen are very enthusiastic and friendly, the service from A to Z is 10 points

Khách sạn tốt phong cách phục vụ chuyên nghiệp. Vị trí thuận tiện

Checking 14:00 but more than 45 minutes to get the room. While the customer pays in advance. The bed is too small for 2 people while pre-booking includes a small child. The room does not have a hair dryer + turns. Too bad.

The service attitude of the hotel is too bad, the guest booked the wrong time but still stayed and paid in full, but the hotel's attitude was like a guest who ran away from debt. Soft skills are extremely unprofessional.

Khách sạn có duy nhất điểm cộng là vị trí tốt. Nội thất và phòng cũ, có mùi không dễ chịu. Phòng không có ổ điện, muốn dùng thì phải có chấu chuyển đổi, rất phức tạp. Nhân viên ko thân thiện, cảm giác chỉ tươi cười vui vẻ với khách nước ngoài.

Late at night, turn off the Wi-Fi. Breakfast is not delicious.

Double bed with 1m2 is too small, do not specify Surcharge 540k for 2 children without notice, Saturday, Sunday, car cannot enter

The previous times I arranged the room very well, but this time I still booked the old room, but I put it in a corner room, the window was blocked from the view and the room had no carpet.

the room is clean..like a review

Good hotel, with very good location, big and clean room and easy to access to anywhere for food.