Will definitely be back

Comfy bed and quiet with friendly staff

Clean spacious room, helpful staff, bed super comfy, nice mix of soft and firm pillows. My phone in the room didnt work (no-one came to fix or replace) Great location and actually quiet i was worried being in the middle of the gateways

Amazing lobby area and clean rooms + smart tv available.

Wonderful place to stay!

Great breakfast, very nice courtyard, room was big, clean and amenities were well received.

Clean and very quiet. Staff was friendly

As a family, we described this hotel as "good from far, but far from good." You can tell this was probably an amazing hotel years ago. Today, its biggest strengths are the friendly staff and the beautiful entrance atrium. Unfortunately, once you get past that, everything feels dated. The rooms, bathrooms, pool, and gym all have great potential but need renovations, a deep clean, and better maintenance. We didn't even know breakfast was included until our last morning—and only because a random lady mentioned it in the elevator after breakfast had already ended! 😂 Better communication at check-in would help. The balcony was a nice feature, but it would have been even better with chairs to actually sit outside. One evening another guest warned us to hurry inside because a sketchy guy was hanging around outside. She wasn't wrong. The towels were surprisingly soft, so I'll give them that! Our second night, a large group kept the floor awake until about 2 a.m. You can hear almost everything happening in the hallway and nearby rooms. I'm pretty easy to please, but this hotel is living on what it used to be. With some renovations and better upkeep, it could be a great place again.

The room and the staff was okay. No break fast

I had a two-day staycation and was delighted to find a reasonable price for a king jacuzzi suite available. I felt bougie at the amount of space in the suite which had a full living area (couch, TV, dining table, desk), a balcony which overlooked the beautiful and spacious indoor courtyard - great for people watching! - a standard bathroom, plus the separate bedroom with king-sized bed and jetted tub.

Customer service supreme, clean

Lobby

The ambiance is grate rooms are big lots of space and clean. I just wish the coffee shop and restaurant at the main floor is open.

Room could have been

The property was okie but I noticed that when you enter to the room it's smell like smoke even you booked a non-smoking room but the room it self it's not smell good. And for the amenities they dont inform the staff or they dont update their website that some of their amenities are not working cause me and my daughter booked a room just to go swimming and we ask the receptionist before we check in if the pool is working she said yes, but when we try to go swimming it's not working for few days already but nobody knows just the maintenance guy the receptionist didn't know that is not working. Locked of communication. But the receptionist is nice so she move us in a different room so my daughter can swim atleast in a jacuzzi. But still its not a good experience this time.

The room was very clean, friendly staff and lots of amenities in the area.

We enjoyed our stay!

The first room I was assigned had a dirty rug by the front door, and the sheets on the bed were stained. Spoke with front desk to get my room changed. They apologized for the inconvenience and put me in a slightly better room. No issues after that. Hotel is ok, but the age is starting to show. Amenities, and rooms show visible signs of 'wear and tear'. There are probably better options out there for a similar price.

Clean and affordable price. But the damage deposit way over too high for one night is $250? Coffee machine wasn’t clean well. Other than that it was okay!

Room was nice.