The pool and the hot tub were closed during out stay and we were not notified. I booked the hotel mainly because of these amenities as my family was looking forward to using them. Very disappointing!

Clean room, bathroom very small

Room is clean!

Quite impressed. Very attentive, professional staff.

A nice hotel in Kamloops compared to other hotels in the same budget in the area.

I was saddened to learn there was no microwave in the room AND breakfast was not included. At the rate they were charging, that left me in a tough spot. The room was smaller than I expected, though we did like the pillows

Rooms clean and comfy. Staff was helpful and pleasant.

Over priced rooms that were on the smaller side. Limited parking and parking was an extra cost. Friendly service and hotel was clean.

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Good

Parking was tight for larger vehicles and the downtown area clearly homes many who are struggling making it unpleasant to go anywhere on foot with young children.

The downside at this hotel is that you have to pay for parking and no breakfast. There is a restaurant onsite, a bit pricey.

Easy communication and clean.

Staff. Ambiance.

Staff were great but the hotel is old and needs some care! Our room was loud with old Aircon, an ice machine outside. The shower was awful and I couldn't get hot water in the sink. Overall it's seen better days and the parking should be free. But the staff went above and beyond

Late check in, room type change, very accommodating.

Front desk staff was very indifferent. Parking was terrible and bar was less than par with service and what they offered!

Front desk staff was great!!!

Good clean room nice beds

Night staff wasnt helpful with the noise complaints ive made, there was a party in the room next to mine and went on till 4am