We have a great experience, for our nex vacation we definitely will be back. We recommend

Lovely place. Clean, nice garden with outside seating. Great staff

Most of the staff was very friendly. We had 1 server who was dismissive and rude. Bar/food area closed at 11pm and no alternative way in the hotel to get drinks alcoholic or nonalcoholic or snacks. We had to walk to the outside bar to order drinks as there was no inside bar tender or outside server on any of the days we were there. No on-site laundry self service as advertised. Only very expensive laundering service. No airport shuttle/taxi service offered though it was advertised. I would consider staying here again though now that I have found the laundromat, convenience store and gotten to know the area.

Great location near metro and restaurants. The staff was very friendly and helpful. They were quick to respond for any help we needed. The room was big (for Paris standards) and was clean. Overall, we were very happy with our stay.

Upon arrival we were impressed with a nice lobby and beautiful garden. The junior suite was large and beds comfortable, but on the second day we woke up with congestion/coughing due to the stuffiness of the room, although this might have just been the one we were placed in. We also returned to the room one evening after the cleaning service and discovered blood all over the inside of one of the bed sheets. This was extremely disturbing and we alerted the staff but the manager seemed unphased and unapologetic without attempting to remedy the situation besides for a new set of bed sheets. The hotel is in a great location and was spacious but facilities old and we were not impressed by the service - did not seem like a proper 4 star hotel.

Very helpful staff

The hotel is not bad for the price , breakfast not so good plus the shower is terrible with dirty plastics curtains,

I booked this hotel for one night while visiting friends in Paris, partly for nostalgia, as I used to live near Le Marais. I ended up really enjoying my stay and wish I had stayed longer. The hotel is much larger than it appears from the outside, with a beautiful interior courtyard that feels like a little oasis in the middle of Paris. It was lovely to sit there, have a cocktail, and enjoy the atmosphere. The location is excellent, especially if you want to be close to Le Marais and easily explore the city. The check-in staff were very helpful, friendly, and professional, and spoke excellent English as well as French. My room was a little dated in style, but it was comfortable, spacious for a Paris hotel, well air-conditioned, easy to access, and had great water pressure. The on-site restaurant is nice, though the bar service seemed a bit overwhelmed at times during normal service. If you want a quick drink, the brasserie next door may be easier. That said, this was not a deal-breaker at all. Unfortunately, the hotel experienced a power outage when I returned from exploring the city, just as I was checking out. However, I want to specifically commend the staff and management. They handled a stressful situation with kindness and professionalism, brought out water during the heat wave, helped guests check in and out, and did their best to manage the disruption calmly. Overall, this is a wonderful property with great service, a fantastic location, and a memorable atmosphere

Hotel was clean and comfortable with little ,if any, needs remaining un-met. This is a much larger facility than I had initially imagined - all good. Paris was setting heat records while I was there but the AC in my room was wonderful! Enjoy, Scott

Air conditioning did not work properly and it was very needed due to the heat. I do not recommend this place

I was charge TWICE for the same reservation. Hotel double charged me at check in, even thought I had booked and paid via Expedia. Did not tell me this and only found out upon looking at my CC statement and seeing the name of the hotel's holding company and the amount. Saying 10 days to reverse the charge.

recently stayed at this hotel and found the overall experience to be very positive. The location was convenient, making it easy to access nearby attractions and transportation. The hospitality of the staff stood out; they were welcoming, attentive, and made checkin and checkout smooth. The rooms were clean, comfortable, and well-maintained, providing a relaxing space to rest after a long day.

The room looked nothing like the pictures. I booked the executive suite and was put on the bottom floor - my windows looked directly into the entrance and everyone could see straight into the room. amenities of the room were not as described and in some cases not even available.... the staff were friendly but not helpful at all

The hotel was adequate for an overnight stay. Location was good for shopping and restaurants. Definitely a hotel for tour groups.

All amenities were unavailable during my stay. The lobby and main areas are beautiful. However the room was dark, needs a serious update and falling apart.

The rooms were very clean but the online pictures don’t quite match the rooms. They’re clean and simple…not fancy

We got notified the property was under construction 2 days after leaving for our Italy & France vacation, leaving us limited options. Upon arrival, we found construction at the front entrance and were not warmly greeted at check-in. Reaching our room required a long walk, the elevator in our building was unreliable. Staff blamed the issue on housekeeping, but it was clear there was a larger problem. Because my husband has limited mobility following multiple back surgeries, we were concerned about his safety if the elevator failed especially being a commercial builder himself. When we entered the room, it smelled as if a wet dog had been there. I immediately contacted Expedia, and after speaking with the hotel, they agreed to refund 3 of our 4 nights if we checked out immediately. We booked another property and went to the front desk to leave, they tried to offer another room, which we declined. The next day, we discovered no refund had been issued. After contacting Expedia, we learned the hotel had gone back on its agreement. I spent much of our vacation calling daily to have the matter escalated. I finally filed a claim through the French consulate, and shortly thereafter the hotel refunded three nights as originally promised. While we eventually received the agreed-upon refund, it did not compensate for the stress, inconvenience, and valuable vacation time lost dealing with the horrific situation. We will never speak well of France to anyone that asks. It is all on them.

They need to improve the lift on Eiffel block, total nonsense that there was only one lift which was slow and never took you to the right floor. Thankfully was able to use stairs but would have been very disappointed if I had mobility challenges - elevator door repeatly had problems closing

Star

Nice place. The Junior Suite was spacious but a little dated. We also stayed in a superior room during another part of the trip and it was also nice but a bit smaller. The staff was friendly and helpful. The breakfast was adequate but I would recommend going to Moon Croissant around the corner for world class pastries.