Overall Ratings & Reviews Novotel Bordeaux Centre

The property offered a nice bar with good happy hour and it was attached to a restaurant. Our room was nice and clean with good air conditioning. I’m not sure if it was because we had traveled so much by the time we reached Bordeaux, or for another reason, but Bordeaux seemed tired, expensive, and dreary. The area of the hotel is excellent because it’s only about 15 minutes walk to the shopping and museum areas. When we woke and looked for a small café in the morning, we realized many are not open until after 9 AM. This is French culture, but as travelers, we wanted caffeine earlier in the morning. We did find a few nice small bars in the area and enjoyed afternoon drinks. We appreciated the small bodegas that were close-by for water, fruit, and snacks. Parking was around the corner from the hotel. Parking was safe and priced fairly. The staff at the hotel described the parking as being “not attached to the hotel.” However, we found a route inside the parking ramp that was an easy route into the hotel -entering along the terrace adjacent to the hotel’s café and bar. Otherwise we would have difficulty carrying our bags into the hotel because at the front door, there are stairs leading to the lobby level. In May 2025 road outside the hotel was under construction. We speak basic French. (That helped a lot when checking in because in Bordeaux there are not as many fluent English speakers). The staff here were patient and helpful.

The room was small. The bed was okay not as comfortable as I would have wanted it to be. There was on one pillow and the cover was rough and uncomfortable.

That was nice experience, especially trip to a winery

The staff have been wonderful. Helpful, professional and in most cases multilingual. Quick to check in and get to your room, excellent if you are tired from travel. This site has a secure area to leave your bags and cases if you are leaving later after your check out time and don't want to carry your bags all over Bordeaux. 20 minutes (max.) walk to centre of town on flat walkways. Safe? This site is directly across from the police station.

This is an old Novotel. It needs a lot of room renovations. For the price point I would not recommend this hotel. The location was decent, the staff was good. The breakfast had very poor selection. You can find much better hotels for a better price in Bordeaux.

Blue

Good

Cannot thank the staff highly enough, one of our group had a medical emergency and they responded brilliantly and looked after, and still are, the wife of the person fantastically. Merci beaucoup.

The staff here is amazing. I had a medical crisis while staying at the hotel and they helped me get assistance and took care of contacting the next place that I was supposed to stay at so that they knew I wouldn't be there. Once I am home, I will be writing to the corporate headquarters about the key members who helped me. Absolutely marvelous people. Also, the hotel was clean, quiet, and safe.

Very nice hotel with big rooms. Super clean. Looked to be mostly business guests - but it was a great vacation spot for one night in Bordeaux. Not the most central to touristy stuff - just a short walk to everything. Good breakfast. Has bike storage.

The hotel is nice and the staff super welcoming. It is clean and located in a safe area. Close to public transit and easy to elk to city center. It has a nice restaurant and bar. I would stay there again

Great hotel, lovely friendly staff. Clean rooms, comfortable bed.

Clean and comfortable rooms

Staff were very helpful.

This hotel is in a great location. Very walkable to the city centre and very quiet at the same time. The staff is lovely. Everyone was very helpful and friendly. But the hotel is in need of some upgrades and refurbishing. We had to change rooms because the toilet in ours simply didn’t flush. We notified the staff after the first night (we devised a method of flushing using a bucket of water) but no one attended to it until the evening of our second day. No repair was possible so they moved us. Our second room was not nearly as nice, since it was a family room and the bed was very close to the wall to allow a cot to be used, but since the Olympics meant that all hotels were at or near capacity we knew there wasn’t much choice. At least we had a toilet that worked. Everything else was great. The breakfast was amazing with loads of choices and the lounge was very comfortable. I felt that we could have been offered some kind of compensation for our inconvenience but in new that staff was doing their best and didn’t want to create problems.

We had a nice stay here.

Location terrific. Room comfortable, beds great and all the right facilities in the room/ hotel. Like the new effort with environment friendly water bottles too. Well done Novotel. Great hotel option, our regular go to while in Bordeaux.

Good area very clean, but really need to provide more coffee options in room

Horrible Experience. To get acmini bar in your room you have to pay for it ascExecutive Room only. Surprised that Novotek Chain

Perfect location for visiting the city, reception staff were all very helpful, will definetly return