Desk employe very nice and let us stay before check in Also after check out Extremely clean

Underwhelming given the premium cost over similar hotels, service let it down sadly

We liked the beach club and the pool area. Although we thought the charge for sunbeds at the beach club as paying guests, unnecessary and expensive. Food, drink and service was good at both. The hotel and our room was clean, although there was a strange smell in the reception area during our 5 day stay! The reception staff were helpful. We didn't like that the water was not replaced on a daily basis. The fact that there were two of us but only one coffee cup! Coffee sachets and milk cartons not being replaced. Once we asked for these things we were given them, but why did we need to ask? Coffee sachets were replaced with coffee pods, we only had a kettle! Attention to detail. We also didn't like that one day we had no hand towels on another, no bath mat. No bath robes were provided, although there were hooks for them! Attention to detail was lacking!

Amazing and convenient location

Beautiful location on the sea.

Had a very good experience staying at this property, staff were great.

We had a spacious suite with amazing view . Hotel is clean

Beautiful private beach and the rooms were decently-sized and clean. It’s about a 45 min walk/15-20 minute drive from all the restaurants and things to do in the city besides the beach, but it was easy enough to get around by Uber.

Pro: The hotel is modern and renovated. We had pretty good room with a view. The pool and restaurant area on the roof top is nice. Cons: This is not a central hotel and it’s about 40min walk to the center or an 10min ride. The beach chairs are not free for the guests, actually nothing is really free you have to pay for pretty much everything to use accept the pool area. The sink and toilet should have been changed along with the renovation.

Excellent property, amenities, and a top-notch private beach. We would go there every time without hesitation. Service and staff are excellent.

The room was extremely dirty, lacking basic amenities like extra glasses for water and wine, as well as essential toiletries. It was also extremely dusty, with a dirty floor and dirty amenities. The room had a strong, lingering smoke odor that they were trying to cover up. The bed was comfortable.

Beautiful hotel right near the beach. Nice walk along the beachfront to the old town takes around an hour. Friendly helpful staff at the hotel. Lovely breakfast plenty of choice. Swimming pool is wonderful with amazing views

The hotel was good and the staff are excellent and helpful. the rooftop restaurant is very slow.

Horrible experience

Un hôtel correct au niveau de l'architecture, mais un service en dessous du niveau de l'hôtel. et surtout un rapport qualité / prix difficilement acceptable

Easy access to trams to the city

The pool was unsupervised. Children running on the deck, diving head-first into the pool, playing at drowning each other, shouting, parents unconcerned or worse (drunk). When we spoke to the bar-tending staff, he said he'd see what he could do. Nothing. In the room, only two towels for three people and they were the pool towels - staff said it was Sunday and they didn't have enough bathroom towels. Fold-away bedsheets were of dubious cleanliness - the staff person helpfully changed the pillow for us. Staff was excellent but there seems to be a management problem.

I liked the location and the balcony and the size of the room. The hallway and room had bad smell, we asked them about the smell and they sprayed the room but next day the smell is there and the same smell in the hallway, it seems the carpet smells bad. The room was always hot and the pillows are not comfortable. We were unable to access the private beach because it was always fully booked. It's over rated for what you get in return.

CHOOSE THIS PLACE! Look no further. We were miserable in an accommodation in Genoa, Italy and needed to escape for the day. We took the train and Uber’d here. The staff greeted us warmly, stowed our bags until the room was ready (3 pm check in) and invited us to enjoy the rooftop pool and restaurant. The service up top was impeccable from our waiter. Towels were available, and the view of the coast was stunning. This property is beach front. More over, this is one of the very few beachfront properties with a private beach area where you can reserve lounge chairs. You need to reserve. They were booked online when we checked in, but reception called and was able to reserve chairs for our family of four. This level of service literally brought tears to my eyes. The accommodations were impeccable. We reserved a junior suite (?) with a Mountain View. It was on the highest level (7) and was amazing. King size bed and a separate living room with a double sofa bed. Staff had already folded the sofa out and made up the bed for our two children, upon arrival. There were two bathrooms in the suite, one with a toilet, bidet and sink and the other with a shower, bathtub and sink. Two large closets. And a beautiful and long patio with a table/four chairs and two lounge chairs. We watched the sunset over the mountains. I am currently writing this review while sipping on a Santa Rita spritz on a beach lounge chair looking out at the Mediterranean Sea. I repeat, CHOOSE THIS PLACE!

The staff here is extremely rude. We had a terrible encounter with the concierge. Come to find out management knows all about his horrible attitude. Location is good here if you are taking the bus, trams but if you are reliant on just walking it is pretty far from restaurants and beach clubs. L2 and L3 are behind the hotel and there is a bus stop in front of the hotel.