The room was spacious and clean. Separate bedroom for my husband and myself. Pullout sofa for my grandson. Stayed 3 nights Aug 2026. 15th floor room with kitchen/dining table and balcony. Would have appreciated a dish towel to dry plates etc and perhaps a sachet of clothes washing liquid as there is a washing machine and tumble dryer in your unit.i had forgotten to bring from home. Lift was a bit hit and miss and took a long time to get up/down to the lobby or pool. The price we paid and its proximity to main tourist attractions was excellent. Parking for the 3 nights was an additional $33 but was in secure parking garage under property. Close to restaurants and Rideau Canal.

Quelques enjeux de communication en lien avec des interrogations avec notre chambre. Un arrangement à l'amiable a été trouvé.

Great accommodations, easy to get to. Secure parking. Area close to Byward market.

Personnel accueillant, hôtel bien situé avec stationnement accessible, appartement spacieux, propre et bien équipé, 5e étage dans le corridor menant à la piscine très bruyant jusqu'à tard le soir. Éviter ces appartements si possible. Pour le reste tout est très bien.

Clean quiet room and comfortable beds with convenient location. Friendly staff. We loved the full size kitchen and dryer and washer.

Positives: rooms clean and spacious with all necessary items in kitchen plus a washer and dryer. Staff very helpful and professional. Shower Gel and Shampoo had run out but were replaced speedily when requested. Pool good size and kids loved it. Negative: We booked this location because of its proximity to downtown and Parliament. The problem is that there is now a very sad state of affairs with fentanyl/opiod addiction in the city and a number of the hostels housing people who need help with their addiction are near the hotel with one hostel being directly opposite onWaller St. This meant that my young family were having to see tens of men and women suffering the devastating effects of fentanyl addiction every time we came to and from the hotel. Our youngest found it particularly shocking. (The car park on Besserer St - which I used rather than the hotel parking because it is less than half the price of the hotel parking and allows in-and-out privileges - had a number of fentanyl addicts in it 24/7. I was told by a local not to park my car there as a lot of break-ins just happened there recently. However, I did leave my car there for 4 days without incident.) None of this is the fault of the hotel, it's just down to the reality of what is happening in Ottawa right now. So overall the hotel is good and in another location I would certainly recommend it, but for now - especially if you have young kids - I would avoid the area.

Convenient location and spacious room. Love the in-room laundry. A few homeless around the area but it’s not the problem of the hotel.

The shower was a challenge as it was necessary to get wet just to turn it on. Otherwise, everything was clean and good value.

We arrived late and the hotel parking was full, the staff were very helpful to direct us to the closest parking. The unit was clean and spacious. We enjoyed the stay very much.

.

Tout était parfait 😍

I didn’t have any soap in my bathroom and there were toys left in my couch!

Friendly staff

The location of this property is perfect for visiting downtown Ottawa. The room was clean and very spacious. The only negative is the parking situation. Hotel parking was sold out. Found parking close by on night one, but on night two it was a nightmare to find parking.

Je recommande pour les familles

The hotel is nearby all the attractions in the city (walking distance).

Our family of 6 enjoyed our stay. The facilities were clean and central. There is an issue with groups partying at this location though we were fortunate not to encounter any real issue past 11:30pm and in the end did not involve the front desk.

The room we first got was dirty with used tissue, garbage, brown stains on the floor. Then front desk staff was very nice and apologetic and gave us an upgrade to the executive room. But the room had a broken, missing parts soap/shampoo dispenser and no hand soaps, stains on towel and bed sheet.

Great sized room with lots of amenities.

This was my second time staying there, always a great experience! This will be my go to hotel hands down