The property was very well maintained and very clean. The housekeeping staff was very attentive and the front desk personnel were very polite and helpful.

We paid extra for a wooded view balcony, they gave the room away and didnt have a good tuition for us. The receptionist offered a free night as compensation.

The photos on the booking page are not the same photos of the property. There are mountain views from this hotel. The only view you will have is that of the Carrabba’s and the other hotels in the parking lot. The hotel is not in the best part of Asheville with tons of homeless individuals around and a homeless shelter across the street from the entrance. I would not recommend this hotel if you’re traveling alone or with children. We did not feel safe and checked out shortly after checking in.

Excellent stay! Clean, friendly staff, my only complaint is that the bed was quite hard but overall I would recommend this Marriott.

Nice clean room, plenty of clean towels and nice amenities

Very nice stay.

The property had a very limited breakfast selection. The food was very overpriced. The staff was nice but the visit was ok. Nothing special.

Nice property. Very attentive staff and room was very clean.

The staff when we arrived were very friendly and helpful. The room was spacious, clean and the beds were very comfortable. We didn't eat at the hotel, however there is an Italian restaurant right next door that was delicious. The indoor pool was clean and the outside fire pit area was very nice. The checkout was easy and they even gave me a snack for the road.

Nice clean hotel. Close to downtown. A little disappointed that the Starbucks and the bar wasn’t available but the first day we got there.

A good value. Perfectly acceptable. Comfortable bed, clean room, great indoor pool. I would stay there again. The only negative is that the surrounding are looks like it’s going downhill. We didn’t feel unsafe, however

everything was good, clean

It was ok except they were very unaccommodating when we told them there was a booking mistake that had us checking out a day earlier than I booked. We were forced to pay out for another hotel room to the tune of over a hundred dollars. NOT VERY HAPPY ABOUT IT.

My stay was so amazing I had no issues very quiet and peaceful highly recommend

This was a great hotel

Staff was friendly and the room was very clean. Location is conveniently located.

The overall stay was perfect for my family’s needs. However, at check-in, our card was charged twice for the stay, and that really messed up our travel budget. When I pointed it out to the hospitality person at the desk, I was informed that there was only one hold, and there wasn’t anything that could be done. This was not true. Our financial institution was still showing two holds for the amount of the room. I was also told that once our charges were settled on the day of checkout, that all holds were to be dropped. This also was not true. The clerk stated that it could take 2 to 5 days for the hold to be released depending on our financial institution. I had our bank on the phone with me at the time of checkout so that they could release the second hold on our card. They were not able to do so, and when I brought this to the attention of the clerk, once again, I was told there was nothing they could do. There was a sign on the desk that stated exactly what the clerk was saying, that it could take 2 to 5 days to release the whole, depending on the financial institution. This is false. Even with my financial institution on the phone with me at the time of checkout, the holds were not released. This whole situation with being charged double really upset and frustrated me. Our family had to cut our vacation short due to it since all of our travel funds were being held, and our financial institution could do nothing from their end since it was being held by the hotel.

The hotel and room were immaculate. The bed was super comfortable. We really enjoyed our stay.

No Wi-fi in lobby. Had no wi-fi for 2 days in my room. Had NO problems at next door Marriott Homesuites or at I-hop Staff said it must be my cell. Staff was not aware lobby had no outlets I wilk never stay at a Marriot again. I also had to sign up for Bonvoy when I booked. So it seems they charge customers for wi-fi. No other hotels charge. Staff was polite and tried to help.

Friendly staff, clean hotel and room. Nice little pool area. Would definitely stay here again.