El hotel está en una excelente ubicación a metros del mall Cenco costanera . La habitación muy buen tamaño . El desayuno muy bueno y completo.todo buenísimo , lo único que no estuvimos muy conformes es que la piscina no está a buena temperatura, bastante fría , imposible meterse en esta época ( otoño) .

Located in a very convenient place, near Gran Torre Costanera. Lots of eating places nearby!

Great room. Loved the space and the view. The location was excellent.

Yes.

It was a great stay, delicious breakfast and bed

Excellent location

It was a great, spacious suite with a view of the Costanera tower. The staff was friendly and we greatly appreciated the ability to check in early (for a small fee). The hotel is perfectly located and easily accessible to the metro anywhere else in the city.

Breakfast was excellent and kept me going through a busy daily schedule! Excellent cleaning service and very friendly staff.

We loved how conveniently located this hotel is for first time visitors and we were blown away by the high level of customer service, the staff took care of us.

Great location, kind staff, I wish a few spoke a bit more Spanish. I do think the breakfast could have been a lot better. Again, the location is perfect!!!

While the building was modern lobby etc. our room was dated. The room had bath fixtures furniture more like the 1960 -70’s. Pretty basic for a junior suite. The staff and cleanliness was excellent.

The staff, especially the hotel porters were very kind, professional and overall extremely helpful. The location is perfect and the entrance is nice….. BUT get to the room ours was 803 is absolutely gross and is in need of a deep cleaning. The crevice around the sink had hair clippings the door in the bathroom had something brown and was overall filthy dirty. Please, you have a beautiful hotel take care of it!

Todo muy bien, la unica molestia es que las llaves de la habitación se desprograma siempre

It's hard to me to say

Nice hotel.

Clean room and great view. Check out was seamless

Great location, in front of Costanera Center, and within walking distance from many restaurants.

Gostaria de mencionar o excelente atendimento em nossa chegada com o Sr. PAUL na recepcao, om sorriso constante e interessado realmente em nos bem receber. Infelizmente, nao podemos falar o mesmo dos atendentes da recepcao no Domingo, e no equivoco no restaurante no cafe da manha, em que foram retirados os alimentos antes do horario que nos foi informado na duracao do cafe. Informaram duracao do cafe ate as 12horas, e comecaram a retirar os alimentos as 11h. Apos verem o equivoco, voltaram os alimentos, mas alguns hospedes ficaram visivelmente constrangidos.

Good location but a rather mediocre hotel.

Wonderful staff. The location and the hotel are both very convenient.