Overall Ratings & Reviews Best Western Alexander Park Chambéry

Great hotel . Lovely town

Very tired hotel. Breakfast was poor with items not replenished, awful coffee and inedible croissants. Constant power cuts.

No ice at bar!!?! Shower not working properly. Nice breakfast and staff.

A great place to stopover on our way to the Alps. Clean rooms, Clean public areas and the Trattoria served good food at a very reasonable price. We will be booking again for next year.

Heating didn't work, electricity kept tripping out.

Thoroughly enjoyed our stay at the hotel. Lovely, friendly staff, nice room and excellent restaurant.

The room was ok, but there was only one chair available. The airco did not work, because "after the 23th of september the airco is changed to heating". So we had to open a window, because it was 24 degrees inside the room. The traffic-noise was terrible. The personal in the restaurant was not very friendly.

STAFF are all wonderful, very helpful, friendly and all smiley. Thank you so much :)

Overall, regular place, perfect for a transit stay

Great location next to highway. Hotel located close to shopping center and food establishments. Check in was tricky as front desk did not speak English. Room is okay, bathroom had shower that leaked all over floor. Property needs attention as most areas are worn and dated. Pool is basic but good for kids. Unfortunately people bring glasses to pool and my son got a deep cut from a broken piece of glass. Front desk fortunately spoke English very well and helped us with bandages to stop bleeding.

Good location

Very comfortable family room. Friendly and helpful check-in, especially considering that we arrived after midnight. Good playground in the garden.

Very nice thank you.

Very helpful reception staff . Great stay

Restaurant and bar were shut.

Stayed at the hotel in transit across France. Very useful location, lovely staff. Hotel old and needs updating.

The good: reasonable rate and easy access from motorway. Good restaurant across the carpark. Nice grounds with play park and terrace. The bad: property really needs refreshed. Staff overwhelmed or undertrained. Check in took forever with a lot of confusion over what we had paid via Expedia. We were allocated a room that was already occupied when we entered it. That’s inexcusable. Reception allocated us another room but this experience left us uncomfortable. VIP benefits were not honored.

great playground for kids

The hotel is nice but the heating wasn't working and we left a charging cable in the room but when we rang the receptionist said it hadn't been found!!

We love this hotel - always clean and comfortable