DoubleTree by Hilton Augusta

Explore DoubleTree by Hilton Augusta
7,8
Pleasant
From 881 reviews
Cleanliness

8,2

Room Comfort

8,4

Location

8,8

Service and Facilites

8,6

Traveler Reviews DoubleTree by Hilton Augusta

Number of reviews per page
20
40
Top reviews
Brandy
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very nice , would recommend
Steven
icon-Leisure with Children
Leisure with Children
2,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I specifically booked here because its part of the Hilton Brand. The amenities I booked were not even present or unhealthy to use. This hotel has NO HOT TUB and the pool was disgusting along with all of the bed bugs in our bed. My family was covered in bites, my husband has veen on antihisthamines since because if his reaction to the bites. I have plenty of pictures and video of our accomodations to verify all of it. Our rooms were not clean and garbage left behind, the bathrooms were not what I would expect in any Hilton. Our trip was destroyed because of this. What I booked was NOT what we got.
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Joan
icon-Leisure Family
Leisure Family
2,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The property needs condemned it is filthy run down and absolutely disgusting.
Kent
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The room was clean. The staff was very helpful. The restaurant/bar staff were very good.
Kathleen
4,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The hotel was in need of very needed renovation. The door, toilet, window curtains. Worst handicap room I've ever stayed in.the to waswas wwo.
David
icon-Friends and Family
Friends and Family
4,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The entrance was nice, but the rooms are in terrible need of updating. Our room was stale, bed sheets damp. The toilet was leaking and handle came off the shower. The door to bathroom would not close or latch properly. The breakfast was great.
Tamara
icon-Friends and Family
Friends and Family
8,0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

While everything appeared clean, the garbage had not been emptied from.the prior guest. Which initially caught me off guard.
DAVID
icon-Business
Business
4,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The breakfast was good
ashley
10,0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Everything as described and pictured. We had an amazing anniversary weekend.
L W
6,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Bugs, spiders, mold and dirty carpet
Michael
8,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Good comfy bed, selection of pillows
JoAnna
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Everything was clean as it could be. Hotel is old and need upgrades to occur. Staff is doing their best with what they have
Lonnie
10,0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The staff were extremely professional an offered recommendations on dining in the area as well as entertainment options.
Gary
icon-Business Family
Business Family
10,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

This is a hotel that has obviously been there a while, but has been well-maintained and cared for. The staff were friendly, helpful, and prompt. We were the only ones scheduled for an airport shuttle that day, apparently, but the driver was on-time and courteous at 4am.
Virginia
icon-Friends and Family
Friends and Family
8,0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

They service was wonderful. Jeffrey was just awesome. Now the bathroom in my room well that is something else. Spiders coming out of the sink is a hard no. The caulking around the tub needs re-done. The wall right outside the elevator on the 4th floor needs to be done. You have black mold growing there. Also please fix your elevators. That is kinda scary. I know I'm complaining about some things but I would stay there again. Just somethings need done. Again the service was awesome and everyone was just lovely which made it a great stay.
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Tanner
4,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Nice lobby and first appearance impression but after checking that goes downhill quick
Telford
icon-Friends and Family
Friends and Family
4,0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

The exterior of the building was dated. The lobby appeared to be renovated but it was humid in the lobby. Once in our room, the air didn’t appear to work. Called front desk for maintenance. He acknowledged it was humid in the room and had to cut off the unit to reset it. It was 74 Degrees in the room. Also noticed a large wet area near the side of the bed. Requested to be moved. Moved to the next room that smellled like someone smoked in the room. Mold appeared to be on the curtains. This was not up to our standards staying at a Hilton property. My family and I didn’t spend the night. We are requesting a full refund on Monday when I contact the manager.
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Sonya
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The stay was beautiful. The workers was nice. I recommend this hotel 100%.
JOHN
icon-Leisure
Leisure
10,0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Staff were friendly and nice, room and facilities were neat and clean..
Maria
4,0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

This property needs tender love and care a lot of peeling paint.
Number of reviews per page
20
40