Overall Ratings & Reviews Santo Mauro, a Luxury Collection Hotel, Madrid

The location is excellent. The overall property is lovely although a bit tired. The rooms were in need of an update and were slightly dirty. The restaurant was pretty, condescending wait staff and mediocre food for the cost. The outside area is lovely and unusual for the city location.

Great open air are

Luxury!

Las atenciones son excelentes, las instalaciones y limpieza. La terraza muy agradable para desayunar y cenar. Todo fue de nuestro agrado, el staff es espectacular. Muchas gracias!

Estadía perfecta

Best hotel in Madrid

Georgeus palace, with beautiful decoration in the nicest Madrid¨s neigborhood. Lobby, restaurantes, bars, and so, look wonderfull and luxury. Bedroom large & confortable. I needs some technological update.

It is very hard to condense in a few word our stay in Santo Mauro. EVERYTHING, ABSOLUTELY EVERYTHING has been perfect. We stayed in this hotel as we wanted to treat ourselves for a few days before and after our wedding... well, the team went above and beyond to make our stay perfect and memorable. Everyone was really helpful and willing to make our stay special, and they definitely succeeded. The rooms are from out of this world, the beds are second to none, the service is superb, and the details and attentions the staff had with us will never be forgotten... and I could go on and on and on. Thank you so much to the whole team for making an already special day even better, we will definitely come back for our wedding anniversary!

OUTDATED AWFUL ROOM SERVICE

Beautiful, historic property in fully remodeled condition. Great, quiet location. The service and attention were impeccable and made our Madrid stay very special.

What a lovely hotel! Perfect location, very good service. Highly recommend.

Beautiful property situated in a calm area. Old world charm.

Lovely hotel. Have stayed here many times. Wonderful location / convenient for all of the sights. Great staff and service as always

Service impecable, rooms beautifully appointed, excellent overall.

A really lavish hotel, centrally located, with excellent staff. The garden area is wonderful for evening drinks and events, and breakfast is also served here. The decor was a little opulent for my tastes, but if Renaissance, Louis XIV style is your thing, this hotel will tick every box.

Outstanding facility. Nestled in a quiet neighborhood - beautiful boutique hotel with wonderful service.

Great hotel.

the hotel was in a gorgeous neighborhood and the hotel itself was spectacular!

Amazing

Great location and beautiful building. Room was large for European standards. Only complaint: Staff could have been more client focused.