It was pretty run down. A bit dirty and smelly. Hard to get to due to construction. Would not stay there again.

This was a perfect hotel for a concert at the Bell Center! We stayed one night and it was perfect! There are also plenty of restaurants and little spots around for food and things to do. The room we stayed in was nice, however there are some improvements that could be made to the room, everything was very clean though. And for parking you have to walk over to a hotel just maybe 5 minutes away and valet will drive it to a shared parking lot with the Holiday Inn (40$).

Extremely dirty - from floors to mattresses. There was disgusting smell and mildew everywhere. The mattresses were extremely uncomfortable and were collapsing. Pillows were also uncomfortable.

Needs a renovación

Was a great stay and very close near everything you need and more

Very disappointing and not up to hotel standards Unfortunately, our stay at Comfort Suites Downtown Montreal was very disappointing. The condition of the room was not what we expected from a hotel. The room appeared poorly maintained, with visible dirt, staining and deterioration around the walls and baseboards. Most concerning was the electrical setup: exposed/poorly secured wiring and an electrical connection that looked improvised and unsafe. The photo attached was taken inside our room and speaks for itself. For the price we paid for 2 rooms, we expected a clean, well-maintained and safe room. Instead, the overall condition gave us the impression that the room had not received the proper maintenance or attention it needed. I understand that hotels can have older rooms, but old does not mean poorly maintained or unsafe. This experience significantly affected our stay, and I would expect management to address these issues rather than simply accept them as normal. I would not recommend this hotel based on the condition of our room, and I hope management takes this feedback seriously.

Warning about the construction and road closures would have been nice. Arriving at the hotel was quite the headache but once we were checked in and found parking, the rest was an acceptable experience.

Staff was very friendly. Room was clean. Older hotel so there’s definitely some Updates that could happen. Great location. Definitely will be back.

We liked the location as it was near the downtown. The only thing is that there is not parking at the location so you have to park in some garage. Also there are lots of construction work going when we went in Aug 2026 so lots of roads were closed to hotel. Average breakfast with not too many options.

Breakfast itself was decent; serve yourself, find a seat and move so other guests can dine. The neighbourhood is not the best, streets dirty and stay out of the alleys. Staff very helpful and friendly. All staff! Rooms and hallways unfortunately need updating severely so. Our room looked right across from apartments and so curtains were drawn almost our whole visit. From the 11th floor we had hoped for a view of the city but no. Overpriced and car parking adds $40 a night underground at a nearby hotel.

We had a great stay. The staff were very accommodating and helpful. We were able to get an early check in which was amazing. The location was unbeatable. I would stay again.

Close to everything walking distance

Surroundings very dirty. Absolutely ridiculous that they charge $40 for parking that is a block away. Not convenient if for daily use or disabled people. Walking with heavy luggage WAY over priced for parking

Was aight

It a convenient and great for the one night stay to catch the train to Quebec. The staff were great.

The shower is okay, but the drainage is not. Draining very slow while taking a shower.

Centrally located

Everything was fine except that the hotel is located in a noisy area. Lots of shouting outside during the night. Otherwise, would have been a perfect stay.

Très bien situé mais dispendieux pour la qualité de la chambre. Buffet le matin ordinaire…. Chambre très propre.

Please Do Not consider this hotel! This hotel is on a one way street and with constant road construction it is almost impossible to drive to the front of this building. You will have to consider driving the wrong way down the one way street. Valet parking means that you must go with the driver to the Holiday Inn to park your car and then walk to the Holiday Inn to retrieve your car. You will be better off staying at the Holiday Inn. The elevator will fit you and your luggage trolley only . The elevator is extremely slow so don’t panic if you’re in it for a considerably long time. The hotel is filthy ! Period! Stains on carpets, walls and doors. Plumbing is in need if repair. Wallpaper is tearing from the wall and the woodwork hadn’t been dusted. Water is too hot and toilet runs even when you jiggle the handle. The balcony in the back of the building is a filthy alley. Breakfast is in a nondescript room and not appealing. On both occasions no one was manning the front desk at 10 pm when we came back to our room to sleep. Came down the next morning to people sleeping on the couches in the lobby. Asked to speak to a manager and was told no one was available to speak with until Monday. We checked in on a Thursday. Also it seemed price gouging was in effect because of the performances at Centre Belle. Will be seeking a refund .