SureStay Plus Hotel by Best Western Jackson

Explore SureStay Plus Hotel by Best Western Jackson
6,8
Pleasant
From 675 reviews
Cleanliness

7,0

Room Comfort

7,4

Location

6,8

Service and Facilites

7,8

Traveler Reviews SureStay Plus Hotel by Best Western Jackson

Number of reviews per page
20
40
Top reviews
Kristy
8,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Food had good options for the price. Loved that they had more than carbs! Eggs and sausage Pillows were great Place was tidy and clean. Sheets were a little small for mattress. Killed a roach, but that’s ok. We have them in Texas too!
Pauline
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The location was excellent, with proximity to the highway and numerous restaurants. While the hotel room could benefit from some updates, a fresh coat of paint would greatly enhance its appearance. The bathroom was clean, but a thorough deep cleaning and repaint would elevate the overall ambiance. The bed was comfortable, although additional pillows would be a welcome addition. Overall, my stay was pleasant, and I would consider returning to this hotel.
Read More
Shelby
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The gentlemen at the front office were completely accommodating. It was my son's birthday, and they offered to let us keep the cake in the fridge, and we bugged them the entire time that we were there, and they were very genuine nice people! I can't wait to go back!.
John
10,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Very good place, especially for the price Room was clean, breakfast was pretty good.
Kaitlin
icon-Friends and Family
Friends and Family
4,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

First room door wouldn’t shut or open easily, second room mediocre. Area didn’t feel very safe.
andrea
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I liked the comfort of the beds
wendwossen
icon-Leisure Family
Leisure Family
2,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room was very dusty. Very bad.
Thomas
icon-Leisure with Partner
Leisure with Partner
4,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room 111 - Bed was ok, clean-the floor had soft spots like you could go through it. It had a handicap shower, which may have been clean but didn't look that great and decided not to use it. Dissapointed.
Verified traveler
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

We had an excellent stay. It was perfect for us traveling with our dog. Comfortable clean rooms & wonderful breakfast
Eleanor
icon-Business and Leisure Family
Business and Leisure Family
8,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very close to Route 40.
Mary Jo
icon-Leisure Family
Leisure Family
6,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Once again, wasn’t told about a 100$ deposit by Expedia but the man in the office waived it for me. Pool is nice. Room clean and good AC. Slept well and beds comfortable. Lots of fast food options in the area.
Marianne
icon-Business with Partner
Business with Partner
2,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very unhelpful staff. Did not offer any help after we couldn't find hotel. Still charged us for 2 nights. Granted, it was my responsibility to read the fine print and cancelation policy. Still, I thought the hotel would have helped us with at least a partial refund or a future stay...
Steve
icon-Leisure with Partner
Leisure with Partner
4,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Too many inconveniences starting with check in
Marian
icon-Leisure Family
Leisure Family
6,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The AC in our room was really loud.
Teresa and Brett
icon-Friends and Family
Friends and Family
6,0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Overall good experience that served it's purpose, however room was a little outdated.
Robert
10,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Very nice place to stay staff very professional. Highly recommend this hotel to all my friends.
Rachelle
icon-Business and Leisure Family
Business and Leisure Family
2,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

If you’re looking for Cheap and disgusting dirty motel this is your place to stay! The manager is absolutely worthless, the made they and be helpful but without the proper leadership they have zero idea on what needs to be done. Do not go and make a request to move your room to accommodate the reservation that you originally made with the proper request they will tell you that they do not make request and there is nothing available and that you are being unreasonable. The pool and outside area is also dirty, when asked to vacuum the pool of a lot of debris that was on the bottom, the managers reply was he can not tolerate the heat so it will not be getting cleaned. Worst motel experience ever!
Read More
Becky
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Easy parking great staff
Dale
10,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

A very nice hotel
Jo
icon-Leisure
Leisure
8,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The people were great
Number of reviews per page
20
40