Courtyard by Marriott Washington Dulles Airport Chantilly

Explore Courtyard by Marriott Washington Dulles Airport Chantilly
8,6
Very Good
From 891 reviews
Cleanliness

9,0

Room Comfort

8,8

Location

8,8

Service and Facilites

8,8

Traveler Reviews Courtyard by Marriott Washington Dulles Airport Chantilly

Number of reviews per page
20
40
Top reviews
DAVID
icon-Leisure
Leisure
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Good hotel. Good shuttle service from and to the airport. Room was fine. Longhorn restaurant a few yards away for a good steak dinner. Nice breakfast in the bistro in the hotel - but not free. Friendly staff. Recommended.
Cindy
icon-Business and Leisure Family
Business and Leisure Family
8,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Good basic hotel. Beds were fine but a bit hard. The hotel is huge and hard to navigate - more signage is needed other than apologies for undergoing renovations. There was a noisy group of youth hockey players who made a lot of noise during sleeping hours and not enough was done to keep the other guests from hearing them.
Philip
icon-Friends and Family
Friends and Family
4,0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Listing on Hotels.com gave impression that there would be two beds plus a couch as places to sleep. I made the reservation on that basis for myself and my two adult children. On arrival, I discovered that there were two beds, but no room had a couch, nor were there any rollaways or cots there. Under our actual circumstances, the lack of the separate third bed proved to be a serious hindrance to any enjoyment of the room. The front desk was as helpful as they could be under the circumstances, but the hotels.com description of the hotel's rooms misled me. I do not wish to repeat that experience again.
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Jessica
10,0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

They were doing construction
KARNA
8,0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Shuttle service was there quickly but we arrived/left at odd times. They are about 10 minutes from the airport. There is a closer Courtyard but I imagine it costs more. We could walk to either Longhorn Steakhouse or Bob Evan’s Diner as there were just across the street from the hotel. It is an older property and needs new carpet but they are currently doing renovations so that should be changed soon. They were renovating the pool too so we didn’t have use of it. The bed and pillows were comfortable and it had a very nice shower and bathroom.
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adrian
icon-Business
Business
8,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

There was a little construction when I arrived at the hotel and it happen to be my room was very closed by the site. Hotel seems very quiet and I didn't see many people and it would be better if hotel arranged the room far from the construction site (maybe because I reserved very low priced through and they might save the room for bonvoy members?)
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Walter
4,0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

This place was built in the style of hotels in the 50s. It's currently being remodeled, to the extent that halls are filled with drywall debris and have an extension cord running across it. There is very little signage so it is hard to find your way around. There are two elevators. If you pick the wrong one you cannot get to all the rooms on the other end of the floor. I went downstairs before 9:00 and all the food was gone. No free coffee. The room was fine.
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Katsuhiro
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

So good with low price
Reggie
icon-Leisure Family
Leisure Family
6,0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Average stay renovations going on, no hot water in the morning was the downfall. Pool out of service but would come back again after renovations.
JM
icon-Leisure Family
Leisure Family
6,0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

The room we were given was clean The food at the bistro was pretty good but expensive. We ordered breakfast there. The front desk agent gave us no information and was eating while she was checking us in. The property was under renovations and we were not made aware of it until we got there and saw it. We were not informed by the desk the areas that were being worked on or that the pool was closed due to the renovations.
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philissa
icon-Business
Business
10,0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

As expected
Antonio
2,0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

They rude as hell so I cancel it and they said they not gonna refund my money so yeah they robbed me
Charles
icon-Friends and Family
Friends and Family
4,0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Hotel being renovated. Not mentioned at booking. Very noisy air conditioning kept me awake. Poor breakfast not made clear at booking that it was extra cost.
Shaniqua
icon-Leisure Family
Leisure Family
2,0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Construction of the property was challenging and has a role in my rating. The biggest issue is that the property advertises 24hr hotel airport shuttle but you have to call to request it. We waited 45mins and called twice and a shuttle never arrived so we had to pay for an uber. The room had an awful smell but it was already midnight after a long day of travel so I dealt with it.
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Dana
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

It was quiet, clean and just what we needed to get ready for a concert and stay the night after. There was a sliding glass door that goes outside which was nice. The only thing I would've changed was there wasnt a fridge or microwave to heat up leftover take out later after the concert. Lighting wasn't great where the sink and mirror are if you need to apply makeup just bring a mirror. Just so guests know they're currently (May 2025) doing renovations but it didn't effect our stay at all on a Sat night. Im not sure what the week is like though.
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James
icon-Business
Business
4,0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Staff was not helpful at all. After check in did not direct me to which elevator to use to reach my 2nd floor room. The first one I took it opened to a floor full of televisions and construction materials. I did not get off and went back to the front desk and ask why they did not direct me to the correct elevator. "Oh, sorry" was the only response. This was a young lady that checked me in so I am sure you can identify her. She is not an asset to your team.
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Tara
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

This was my 1st stay at this location. I stay at a Marriott annually for a conference in NC. I loved the actual "courtyard", and every room having an outdoor patio area. The staff was awesome, a.m. & p.m. staff. The breakfast options were tasty and there were healthy options. All asks were granted. There is construction and renovation going on at the facility which affected the access entry points. Also since housekeeping is only every other day, things got a little icky. I specifically asked for a room wuth a bathtub but I couldn't enjoy it because it was dirty upon access. Thats really the only negative thing I have to say about my stay.
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Tetiana
10,0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Very comfortable bed, easy to find, quick very nice place
daisy
icon-Leisure with Friends
Leisure with Friends
2,0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

We had a terrible stay at this hotel. my friends and I get there get there late and the front desk tells us that they don’t have our rooms because we “booked third party and now they’re fully booked. After some panicking, the front desk calls us back over saying that our rooms magically showed up. Note that we booked two suites with a king bed and double sofa. For 11 girls this was already going to be a tight squeeze but we were ready to make it work. However we get to the rooms and they’re regular rooms with two double beds which is significantly harder to fit six girls on. We make it work for the night because it’s late but a lot of the girls are uncomfortable and not able to sleep. The next day we ask to switch rooms. They tell us they can’t because they’re fully booked again. I ask that if any rooms open up that they give me a call. This was around 9:30 am. We then drive into the city — a 40 minute drive. And stay there for the day. Around 2 pm I give them a call again and ask if any rooms open up and they said no. I expressed that I was very annoyed with the situation. They call me again saying they have rooms. Great, but we’re going to be in the city until later. Is that a problem? They tell me no. A couple of hours later they call saying we need to be there in 15 minutes or we forfeit the rooms. I was shocked. If I had known there was a time limit I would have made an effort to get there but now we’re >40 minutes away. I ask for an hour and they say no. Terrible.
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William
8,0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Under renovation, convenient location to Dulles
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